Customer Service Call Center
Resume:
Linnetta Lowery
Positive and outgoing
Collinsville, IL 62234
***************@*****.***
I am a hard worker and reliable person.
Willing to relocate to: Collinsville, IL - Fairview Heights, IL - Caseyville, IL
Authorized to work in the US for any employer
Work Experience
Shift Leader/Cashier
Toco Bell - Collinsville, IL
November 2019 to December 2022
I had to make out schedule and change the cashier draws after shifts over. I had to deposite cash to the
bank and make sure the crew was handing the food out on time.
Call Center Representative
CENTRAL CARE INC - O'Fallon, IL
January 2019 to August 2021
I have to take customers orders and greet them for 7-8 months. I also experience 7-8 months due to high
and down calls volume. I also have to recall the calls back if the signal drops or they are in a bad location.
Schnucks
Cashier/Stocker - Collinsville, IL
March 2018 to January 2019
I had to assist customers and sometimes I'll have to push the carts from outside to inside. I also stock
the shelves with can goods and other items.
Education
High school in Biology, computer science, nursing
Normandy High School - St. Louis, MO
May 2012 to May 2016
Some college
Skills
• Office Administration (2 years)
• Leadership Development (2 years)
• Customer Service Skills (4 years)
• Customer Service
• Customer Care
• Customer Support
• Call Center
• Packaging
• Warehouse experience
• Hotel experience
• Cleaning
• Guest services
• Cash handling
• Furniture sales
• Clerical experience
• Computer Science
Certifications and Licenses
Office Administration
May 2019 to Present
I took up a trade in office assistant administration. I been in training for 4 months. I have certificate.
Assessments
Verbal Communication — Familiar
March 2019
Measures a candidate's ability to effectively convey information when speaking.
Full results: Familiar
Retail Customer Service — Completed
November 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs.
Full results: Completed
Cooking Skills: Basic Food Preparation — Completed
November 2019
Preparing food, using cooking equipment, and converting ingredient measurements.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
I am a hard worker and out going person. I am reliable with full transportation seeking to work in a
positive outgoing environment. I am a people person who like to communicate with others.
Contact this candidate