Customer Service Care
Resume:
Rosa Mcgilmer
Experienced professional looking for position at a thriving company with the ability to advance.
Detroit, MI 48201
*********.**@*****.***
Authorized to work in the US for any employer
Work Experience
Environmental Services Technician
John Dingell VA Medical Center-Detroit, MI
January 2017 to Present
Cleaning, preparing areas for patients, floor projects Community Service Volunteer
Forgotten Harvest-Southfield, MI
February 2017 to April 2023
Served as a volunteer distribution of food, assembled toys for children during Christmas giveaways, assisting in maintaining smoke alarms, identifying visual plumbing issues, structural issues, helped with grounds upkeep
Private Nanny
Detroit, MI
February 2014 to September 2018
• Maintained a clean and organized living space for the children, including meal preparation, laundry, and tidying up after activities
• Established a nurturing and supportive environment by building strong relationships with children and their families
• Collaborated closely with parents to understand their expectations regarding routines, dietary restrictions/allergies, milestones tracking etc
Cashier/Customer Service
Dollar Tree-Detroit, MI
February 2015 to September 2017
Cashier, proficient in Customer service, stocking, facing shelves. and Opening/operating shut-down. Manager
Buddy's pizza Detroit zoo-Detroit, MI
September 2015 to July 2017
Handle monies, assignments, open/closed operations. Frontend Cashier/Customer Service
Walgreens-Warren, MI
July 2011 to April 2015
Responsibilities
customer care, handle monies,stocking, assist customers with purchases and operation opening/ shutdown.
Skills Used
leadership qualities, being a team player and excellent customer care. Mail Processor
United States Post Office-Detroit, MI
September 2000 to April 2015
Responsibilities
Process mail, computer input, organization of mail and dispatch customer service. Supervisor of several employees by way of positioning them in area to be most effective. Maintain the production process and finalizing work order. Call center and custodian
Education
Certificate in Nursing Assistant
Ross Medical Center - Oak Park, MI
1990 to 1990
GED in General Studies
Redford High School - Detroit, MI
1980 to 1984
Skills
• Case management
• Cash register
• Administrative experience (3 years)
• Hospital experience (8 years)
• Cleaning (5 years)
• Cashiering (10+ years)
• Communication skills
• Hotel experience
• Stocking (5 years)
• Food safety
• Customer service (10+ years)
• Assembly (4 years)
• Adult education
• Leadership (10+ years)
• Food service
• Security (3 years)
Awards
Excellence in Customer care
September 2024
For serving the Veterans with care and support on a continuous basis Additional Information
Knowledge of QuickBooks
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