Team Leader Customer Service

RASHAUD A. LESTER

Dedicated Team leader with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

WORK EXPERIENCE

Returns Manager

11/2021 to Present

CarParts.com

Jacksonville,FL.

Distributed returned merchandise to appropriate store departments or palletized for liquidation.

Unloaded, inspected and stored damaged and returned products.

Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

Located materials and supplies by pulling and verifying items on production orders.

Attached identifying tags or labels to materials, improving efficiency and eliminating errors.

Monitored flow of materials and parts to meet schedule commitments.

Organized stock and moved large loads around warehouse using forklifts and other machinery.

Identified process improvement opportunities and proposed solutions to management.

General Laborer Lead

03/2017 to 11/2021 CRAFTSMAN CONTRACTORS

Jacksonville,FL.

Measured material sizes and quantities and made adjustments to meet structure specifications.

Removed waste and damaged equipment from work areas to prevent accidents.

Unloaded equipment from trucks and transported materials to various site locations.

Worked collaboratively in diverse environment with various employees.

Transported material throughout warehouse using forklift and mobilized equipment.

Tracked site inventory and notified supervisors of material shortages.

Machine Operator

03/2015 to 03/2017

Aryzta Bakery West Columbia, SC.

Notified shift leader of mechanical, electrical, or material issues, minimizing downtime.

Carried out production procedures, maximizing efficiency and profits.

Cleaned equipment and work area before, during and after shift, promoting sanitation.

Deployed heavy machinery, enabling manufacture and distribution of goods.

Checked output, reducing machine-related flaws or mistakes.

Packed finished goods in proper packaging and boxes, reducing damage during transport.

Detected and solved problems related to product quality and aesthetics.

SKILLS

Forklift operation

- 10+ years

EDUCATION

Simon Gratz High school

High school or equivalent

Present

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