REGINA KILE
Cleveland, TN *****
***********@*****.***
PROFESSIONAL SUMMARY
Dedicated and results-driven professional with extensive experience in administrative support, case management, human resources, medical administration and customer service. Adept at handling organizational tasks, client relations, and data management with strong attention to detail. Skilled in communication, problem-solving, and multitasking. Excels in fast-paced environments and committed to providing top-tier service and operational efficiency.
CORE COMPETENCIES & SKILLS
Administrative Support & Organization
Customer Service & Client Relations
Case Management & Advocacy
Human Resources & Employee Relations
Electronic Health Records & Medical Terminology
Data Entry & Documentation
Leadership & Team Collaboration
Scheduling & Time Management
Microsoft Office Suite Proficiency
Clinical Support & Patient Care
PROFESSIONAL EXPERIENCE
Kile Family Residence
Homemaker Cleveland, TN 07/2023 – Present
Managed household operations, scheduling appointments, and coordinating transportation.
Developed and implemented structured meal plans and ensured an organized, safe living environment.
Provided care and support for adolescents, assisting with daily routines and responsibilities.
CHI Memorial Lung Care Associates
Clinical Medical Assistant Externship Chattanooga, TN 02/2024 – 04/2024
Triaged patients to exam rooms, taking vital signs, height, weight, blood pressure, temperature, and oxygen levels.
Entered vital signs into patients’ electronic health records.
Prepared patient charts, including medication lists, acute visits, and test information.
Assisted with administrative duties, including scanning, data entry, and faxing.
Communicated with providers regarding patient visits and ensured a smooth workflow.
Gestamp North America
Human Resource Assistant Chattanooga, TN 11/2020 – 07/2023
Conducted new hire orientations and coordinated training sessions.
Assisted employees with HR documentation, including I-9 and W-4 forms.
Provided clerical and administrative support to the HR department, maintaining accurate records.
Collaborated with HR generalists to assess and improve employee satisfaction.
Gestamp North America
Laser Operator Chattanooga, TN 01/2017 – 11/2020
Trained new team members on proper machine setup and operational procedures.
Conducted quality inspections to ensure compliance with customer specifications.
Maintained accurate production records and ensured efficiency in metal processing.
Orange Grove Center
Case Manager Chattanooga, TN 10/2014 – 10/2016
Managed client care plans, including diet, physical activity, and behavioral development.
Coordinated client transportation for medical appointments, jobs, and meetings.
Provided individual and group support to promote positive behavioral changes.
Direct Support Professional Chattanooga, TN 04/2014 – 10/2016
Assisted individuals with daily living activities, including hygiene and meal preparation.
Provided companionship, emotional support, and engaged in recreational activities.
Maintained a safe and clean living environment for clients.
EDUCATION & CERTIFICATIONS
Academy of Allied Health Careers Chattanooga, TN
Electronic Health Records Specialist, Medical Administrative Assistant, Clinical Medical Assistant (09/2023 – 04/2024)
Chattanooga College Medical, Dental & Technical Careers, Inc. Chattanooga, TN
Associate of Applied Science in Medical Office Administration (05/2012 – 07/2016)
Certifications:
Certified Clinical Medical Assistant (NHA) – 06/2024
Certified Medical Administrative Assistant (NHA) – 12/2023
Certified Electronic Health Records Specialist (NHA) – 11/2023
BLS, CPR, and AED Certified (AHA) – 02/2024
Naloxone Administration Training – 01/2024
Certified Leader, Front Line Leadership Online Training – 08/2021