Machine Operator Customer Service
Resume:
Clarence A Baker
Baltimore, MD *****
*****************@*****.***
SKILLS
Shipping & Receiving ~ Inventory Stocking ~ Warehouse Management ~ Box Truck ~ Molding & Castings ~ Machine Operator ~ Assembly Line
EDUCATION
Powell Recovery Baltimore, MD Jan 2025 – Present
Peer Recovery Counselor course – expected graduation in July 2025
Maryland Board of Education Jun 2024
High School Diploma/GED
WORK EXPERIENCE
Jiffy Lube Baltimore, MD Jul 2024 – Oct 2024
Courtesy Technician
Greeted customers promptly and provided excellent customer service throughout their visit.
Performed basic vehicle maintenance services including oil changes, tire pressure checks, and fluid top-offs.
Conducted vehicle inspections to identify potential issues and ensured safety standards were met.
Assisted lead technicians with light mechanical tasks and maintained a clean, organized work area.
Communicated service recommendations to customers clearly and professionally.
Ensured customer vehicles were returned in clean condition, including complimentary interior wipe-downs and window cleaning.
LaserShip Baltimore, MD May 2019 – Jun 2021
Delivery Driver and Package Handler
Picked, packed, and scanned packages, ensuring accuracy and timeliness in order processing.
Loaded packages onto box trucks, optimizing space and securing items for safe transportation.
Delivered packages promptly and professionally, maintaining a high-end customer satisfaction.
Planned and followed optimal delivery routes, maximizing efficiency and minimizing delivery times.
Managed inventory of packages, ensuring all items were accounted for and properly tracked.
Operated box trucks and handling equipment safely and effectively.
Maintained accurate records of deliveries, including customer signatures, delivery times, and delivery issues.
Goodwill Industries Baltimore, MD Mar 2018 – Apr 2019
Dock Attendant
Received and accepted all incoming donations, providing professional service to donors.
Inspected donated items for quality and condition, sorting and categorizing them for resale.
Prepared items for resale by cleaning, pricing, and tagging according to Goodwill standards.
Managed inventory of donated goods, ensuring efficient flow from dock to sales floor.
Placed prepared items on the sales floor, organizing them in an appealing and accessible manner.
Dollar Tree Baltimore, MD Jan 2017 – Sep 2019
Receiving Lead and Stocker
Supervised and coordinated the receiving of shipments, ensuring accurate unloading of merchandise.
Inspected and verified incoming shipments against purchase orders, identifying discrepancies.
Organized and stocked shelves with new merchandise, maintaining an orderly store layout.
Led and trained stock team members, delegating tasks and monitoring performance to ensure efficient operations.
Conducted regular inventory counts and maintained accurate inventory records.
Ensured products were properly labeled and displayed according to company standards.
Kept the stockroom clean and organized, facilitating easy access to merchandise and efficient restocking.
Danko Arlington Baltimore, MD Jun 2007 – Jun 2008
Molder
Led and supervised a team of assembly line workers, coordinating tasks and ensuring adherence to production schedules.
Produced high-quality castings for various industrial applications.
Operated and maintained sand and molding machines, including setup, adjustment, and troubleshooting.
Designed and fabricated patterns and core boxes, using materials such as wood, plastic, and metal.
Assembled molds for complex castings, integrating core placement and gating systems to optimize metal flow and reduce defects.
Conducted detailed inspections of molds and castings, identifying and correcting any defects to maintain product integrity and customer satisfaction.
Allen’s Family Foods Cordova, MD Jul 2006 – Jun 2007
Stackoff/Jackman
Efficiently stocked the cooler based on load order, ensuring organized and timely inventory management.
Loaded delivery trailers according to delivery schedules, optimizing space and ensuring secure transportation of goods.
Operated pallet jacks to move and organize pallets, maintaining a smooth workflow and minimizing downtime.
Solo Cup Company Owings Mills, MD May 2005 – May 2006
Product Handler 1
Contributed to a fast-paced assembly line, ensuring efficient and timely production of goods.
Numbered boxes accurately and maintained a clean and organized work area to support production efficiency.
Packaged a specific amount of lids into plastic bags, adhering to company standards for quality and quantity.
References Available Upon Request
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