Information Technology Service Desk

Joseph Torres 210-***-**** ***.**********@*****.*** Cibolo, TX 78108

PROFILE

** *****’ experience in Information Technology, Systems Administration/Development, Database Administration, and Network Engineering & Solutions Architecture.

16 years of experience in Storage Area Networks/Network Array Storage environments, Multiple Microsoft Windows servers, and LINUX/UNIX environments.

15 years of experience in Incident Management, Change Management, & Problem resolution Service Desk Experience.

10 years of experience with VMware management, installs, upgrades ESXi host/servers, vCenter, HP Open-view & Remedy Reporting, Development, Move, Add, and Changes with Configuration Management modules and environments.

8 years of contract support for Remedy EITSM/ CMDB for AFNCR, NORAD-NORTHCOM, National Guard Bureau, FEMA, Air Force Reserve Command contingencies, exercises, and deployments for JITC certification, DICE, Vigilant Response, 2010 Olympics, Ardent Sentry, JUICE, CWID, and Hurricane disaster relief.

Operational & Development experience designing and leading Configuration Management programs utilizing DoD best practices in accordance with DISA and STIG governance.

Experience in administrating, maintaining, and troubleshooting of Symmetrix family Powermax 2000/8000, VMAX, DMX-3/4, VNX 5500/5700/7500, CLARiiON-3/4, CELERRA, Dell EqualLogic, NetApp, Pure FA450, IBM XIV/SVC, RecoverPoint.

Strong Organizational & Analytical skills, verbal/written communication, and problem-solving.

Operational & Development experience working and interfacing with military Senior Executive Staff, GOFO’s, Joint Task Force Global Network Operations and 3rd party vendors in accordance Task Order objectives.

Operational & Development Database Administration (DBA) experience SQL Server/Access/Oracle.

Operational & Development Administration for VoIP & Cloud infrastructure as a Service, Networking Experience Layer 1-Layer 4 and UNIX/Linux platforms.

Post Sales Storage Array Networks, Network Attached Storage, Replication, Backups, and Cloud Computing implementation, integration, and upgrades solutions, CISCO Switches & Firewalls, FortiGate Firewalls, SD-WAN Zscaler, BIG IP F5 LTM

Secret Clearance Awarded 3/2019

CERTIFICATIONS

EMC Information Storage Management

VMware VTSP – IV Infrastructure Virtualization 5.5 Certification

vSphere with Operations Management for VTSP Certification

DELL PS Series Storage Array Certification

DELL Equal Logic PS Series Certification

DELL Blade Server Solutions Certification

DELL PowerEdge VRTX Certification

DELL Power Edge Server Certification

DELL Equal Logic Technical Certification

DELL Power Vault Storage Sales Certification

DELL Power Vault Technical Certification

DELL Equal Logic Understanding the EQL SAN Health using SANHQ, LASSO, and DPACK tools Certification.

DELL Networking for Equal Logic iSCSI Certification

Hitachi Command Suite 7.5 & 8.0 Certification

Hitachi Fabric Zoning Certification

Mirantis Open-stack Software Defined Network Certification

Data Direct Network Object Storage/Replication Certification

PURE Storage/Replication Software Certification

Tintri Storage & Replication Software Certification

Ubuntu Swift Stack Certification

Avamar Enterprise Management Certification

VEEAM Administration & Operations Certification

VMware System Professional Certification

Uni-Trends Back-up & Recovery Black-belt Certification.

NetApp Storage ONTAP Cluster Administration Certification

NetApp Storage ONTAP Data Protection Certification

Dell Equal Logic Storage

Networking for Equal Logic iSCSI Cert

Hitachi Command Suite 8.0

Hitachi installation and tuning manager

Hitachi Replication Manager

CAT 5 & Fiber Optics Certifications

Alcatell cabling Certification.

CompTIA Security + Certificate

SANHQ

DPACK

LASSO

SQL Server2008

VMware vCenter Operations Manager VTSP

Tintri Certified Storage Engineer Certification

Ubuntu Swift Stack Certification

VEEAM certification

Uni-Trends Back-up & Recovery Black-belt certification

JAVA programming

UNIX

Computer Networking

Nortel Certification

EXPERIENCE

APEX Systems-Marathon Petroleum – San Antonio, TX Dec 2024 to May 2025

Senior Network Engineer

My roles and responsibilities are Network Administration & Management, Engineering and Security for a CISCO OT environment, Checkpoint Firewall, HP Acronis StoreEasy & Rubrik Backup Storage, vSphere/VMware, SolarWinds, Windows/Linux server Administrator and Project-based infrastructure administration & deployment for Monico mCore gas and compression sites.

Network Analysis and Design for Enterprise systems, databases, & Network appliances Checkpoint Firewall, Cisco ISE, CISCO series IR1101,Cisco IE 3300 Core, Distribution, and Access layer switching, CISCO TenGigabit Ethernet switches building redundant uplinks, CISCO Identity Service Engine (ISE) mgmt.,Routing EIGRP, BGP, SVI, VPN routing and configuration for OT network achieving network segmentation using PURDUE Model. Fabric Switch configuration for iSCSI targets and LUN’s, Network Project Management and configuration builds new system deployments. SolarWinds deployments for new SNMP & ICMP discovery for network monitoring. Configuration & Change Management control for Network all network appliances in a production environment. Administration, Configuration and Installation of ProPlus, PI Workstation, Network Health Gas & Compressor health statistics health gathering. Network Design Viso design for small OTWAN sites using Star-Link Satellite wireless comms communication to include configuration of failover LACP HA redundant routes for Verizon wireless WAN.

Infosys Ltd -Houston, TX March 2019 to Dec 2024

Senior Consultant

My roles and responsibilities Global Infrastructure Cloud Solutions for EMC, NetApp, & Hitachi Unified Compute PaaS/SaaS/IaaS. AWS & AZURE Cloud Integrations/Migrations and infrastructure administration & deployment for multi-commercial customer base. Network Analysis and Design for Enterprise systems, databases, & Network appliances Palo Alto, WatchGuard, Sophos, Fortinet, CheckPoint Firewall, Juniper SSG-550 Firewalls, Arista, Aruba L3/WLC, Juniper Mist/SRX, CISCO ASR 1004 Routers, CISCO Catalyst 9300 Nexus series switches, BIG IP F5 server for load-balancing. Network Project Management and configuration builds new system deployments. Storage Migrations for Hitachi HNAS, HUS-VM, EMC Extreme IO/VMAX/ VMAX &PMAX replication deploying SRDF technologies using Brocade Fabric Zoning & Upgrades from Source to Target data centers for Neiman Marcus, Siemens-Gamesa WindFarms, Global Foundries, Woodside Energy, Diamler-Chrysler, BHP and Agra-Pour Cheese companies mission critical databases and applications. Configuration & Change Management control for Network all network appliances in a production environment. ESXi maintenance and upgrades to include ESXTOP VMware DRS, Multiple virtual environments for VM environment EMC, NetApp, Tintri & HP3PAR, PURE Flash Array storage. Storage vMotion, AHV, & Hyper-v, Content Libraries for vSphere environment deployments. Virtualized and consolidated multiple server applications with VMware to reduce IT infrastructure complexity and the need to manage unsupported hardware. Nutanix virtualization for Acropolis platform, management, migrations, and administrations. Veeam, Avamar, Cohesity, DataDomain & Rubrik back-up and recovery for hot site testing for mission critical environments for mission critical and business application enterprise systems. CISCO Switches & Firewalls, FortiGate Firewalls, SD-WAN Zscaler CASB, BIG IP F5 LTM and business application enterprise systems. Cribl data lake and server deployments for IT & OT environments for multiple ingress/egress applications with Illumio. Network Segmentation using Purdue Model projects for IT & OT Network. Linux Redhat 8.0 satellite server deployments using ansible automation for OT Environment

EControls -San Antonio, TX July 2023 to May 2024

Senior Network & Storage Engineer

My roles and responsibilities are Network & Storage Administration, Engineering and Security for CISCO, FortiGate Firewall, Nimble, Synology, vSphere/VMware, SolarWinds, Active Directory, Windows/Linux server Administrator and Veeam Backup and Recovery Production environment. Nimble Storage Integrations/Migrations and infrastructure administration & deployment for multi-Disaster Recovery sites. Network Analysis and Design for Enterprise systems, databases, & Network appliances FortiGate Firewall, CISCO ASA 5500 Firewalls, CISCO 3750/2960 Core, Distribution, and Access layer switching, CISCO Catalyst & SG550XS Ten Gigabit Ethernet switches building redundant uplinks, CISCO MDS 9848s Fabric Switch configuration for iSCSI targets and LUN’s, Network Project Management and configuration builds new system deployments. Storage Migrations for Nimble using Cisco Fabric Zoning & Upgrades from Source to Target data centers for EControls mission critical databases and applications. Configuration & Change Management control for Network all network appliances in a production environment. Administration, Configuration and Installation of Nimble & Synology storage arrays for active /active setup. Design and implement custom storage and cloud solutions for Nimble & Veeam. Network monitoring using SolarWinds for traffic analysis and proactive traffic predictions. Configuration of SolarWinds. Provisioned EControls MPLS Network to include FortiGate Firewall rules allowing production and development environment. Created DHCP scope and subnets for Voice and Data traffic. Created/Renew and import Certificates for VMware, CISCO ASA, and FortiGate Firewalls. Created Nimble Snapshot schedules for Production VMFS. Troubleshooting multiple users, connectivity issues, outages, and equipment layer 1 restoration. ESXi maintenance and upgrades to include ESXTOP VMware DRS, Multiple virtual environments for VM environment Nimble Flash Array storage. Storage vMotion. Content Libraries for vSphere environment deployments. Virtualized and consolidated multiple server applications with VMware to reduce IT infrastructure complexity and the need to manage unsupported hardware. Nimble virtualization for Acropolis platform, management, migrations, and administrations. Veeam back-up and recovery for hot site testing for mission critical environments for mission critical and business application enterprise systems.

Principle Information Technology Group – JBSA-Lackland A.F.B, Texas Dec 2018 to March 2019

Configuration Manager Azure Cloud

My roles and responsibilities include Data Validation/Updates/ Release & Control/Configuration Management for multi-agency PaaS/SaaS/IaaS. DevOps sustainment for AirForce, Navy, Army, Marine Corp, DoD, & TSA Working Dog Management System (WDMS) & Security Forces Information Systems (SFMIS). AZURE Migrations. ESXi maintenance and upgrades to include ESXTOP VMware DRS, Multiple virtual environments for VM environment EMC, NetApp, Tintri & PURE Flash Array storage. Storage vMotion. Content Libraries for vSphere environment deployments. Virtualized and consolidated multiple server applications with VMware to reduce IT infrastructure complexity and the need to manage unsupported hardware. Nutanix virtualization for Acropolis platform, management, migrations, and administrations. Veeam back-up and recovery for hot site testing for mission critical environments for mission critical and business application enterprise systems. Veritas Enterprise Back-up & recovery Administration, Upgrades, Troubleshooting, Policies, NDMP Accounts, and Recovery.

ERCOT -Taylor, TX Jun 2018 to Dec 2018

Configuration Manager

My roles and responsibilities include Data Validation/Updates/ Configuration builds for Release & Control division at Energy Reliability Council of Texas (ERCOT) as a Configuration Manger & Systems Administrator providing Operational sustainment and support for NERC & Non-NERC assets in a production and system test environment. Manage and administer VoIP infrastructure ERCOT. Maintain security patches and updates for bare-metal and virtual environment for 2500 virtual/bare-metal mission critical business applications and new network appliances. systems build for production environment. Deployed GCP Oracle Financial Cloud Apps for HR, Onboarding, Training, General Ledger, Accounts Receivable include configuring Oracle Fusion Cloud and ERP System for ERCOT Organization. Tuning and Administration of Financial Features and features and capabilities.

Provide production system administration Life-cycle management metrics, network throughput, capacity planning, policy management, configuration management deployment, and hardware reporting. Process documentation for special projects for Lab and operational environment. Hands-on experience in troubleshooting hardware, networks, operating systems, databases, and Enterprise Storage Platforms On-Premise and Cloud Data Migrations. ESXi maintenance and upgrades to include ESXTOP VMware DRS, Multiple virtual environments for VM environment EMC, NetApp, Tintri & PURE Flash Array storage. Storage vMotion. Content Libraries for vSphere environment deployments. Virtualized and consolidated multiple server applications with VMware to reduce IT infrastructure complexity and the need to manage unsupported hardware. Management, migrations, and administrations. Veeam back-up and recovery for hot site testing for mission-critical environments for mission-critical and business application enterprise systems.

USAA -San Antonio, TX Apr 2017 to Apr 2018

Systems & Storage Network Engineer

My roles and responsibilities include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for research and development. My daily job functions are NetApp all flash storage AFS8080 administration, configuration, backup/disaster recovery, capacity planning, tuning, and optimization. Maintain vCenter VMware environment for research and development efforts. Reporting metrics to key business and internal on network health. Built NetApp SnapCenter Backup server administration and maintenance. VMware maintenance and administrations for Windows/Linux production and test environment. Build workload documentation and reporting to senior leadership via ASANA database. Built NetApp Backup jobs/polices using NetApp Virtual Storage Console VMware VSC plug-in. Built VASA Service provider server deployed for NetApp VVOL, VMDK, and RDM backups. Built new CIF shares for new customers and projects. Created new user and group profiles in Active Directory for Lab Operations. Active Directory & DNS Management. VMware vSphere web-client system administration, virtual machine farm upgrades/maintenance, building, testing, and deploying new virtual machines in accordance with customer requirements to production environment. Solar-winds Virtualization manager network monitoring for production environment, reporting and alert management. Embotics vCommander cloud automation tool administration, support, monitoring. Provide production system administration Life-cycle management metrics, network through-put, capacity planning, policy management, configuration management deployment, and hardware reporting. Machine Learning backup and recovery. Machine deployment using AMAX / Nvidia hardware with Ubuntu 16.04 bare-metal and virtual machines for Research & Development projects. Microsoft Azure sustainment for research and development system test environment. Docker Deployment for block-chain and IOT Research & Development initiatives Automation & Configuration management for VMware vSphere web-client, NetApp AFF8080, SnapCenter Backup and Recovery, vCommander and Solar-winds software monitoring & reporting tools. Process documentation for special projects for Lab and operational environment. Managed Team of 6 for special technical operations performing fail-over tasks tear down data center Layer 1 through Layer 7 and rebuild as part of disaster and recovery quarterly measurements. Build new LAN/WAN infrastructure. Managed and director Help Desk Team Tier I through Tier III. Vetted new products for Research and Development data center AZURE Cloud, Google Cloud, AWS, & Open Stack Red Hat Technologies leveraging each PII storage and front-end user service catalog Program management of LAN/WAN/VoIP infrastructure. Build new Bill of Materials for new Purchase orders acquiring new vendor services, network appliances, and COT’s software, EMC, and VMware sales. ESXi maintenance and upgrades to include ESXTOP VMware DRS, Multiple virtual environments for VM environment EMC, NetApp, Tintri & PURE Flash Array storage. Storage vMotion. Content Libraries for vSphere environment deployments. Virtualized and consolidated multiple server applications with VMware to reduce IT infrastructure complexity and the need to manage unsupported hardware management, migrations, and administrations. Veeam back-up and recovery for hot site testing for mission critical environments for mission critical and business application enterprise systems. Akami Deployment for abuse and fraud protection for USAA mobile applications and cloud security

CompuCom eXcell - San Antonio, TX Mar 2017 to Apr 2017

Systems Migrations Engineer

My roles and responsibilities include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for business and order management operations. My daily job functions were maintaining, sustaining, and upgrading the Active Directory accounts and upgrades DNS servers and deploy VDI accounts across all business lines for Cola Executive staff. Interface with internal staff and external staff for network optimization.

Upgraded VoIP infrastructure. Built Back-up and recovery plan and resource groups for WAN replication and Disaster recovery for NetApp SAN/NAS. Installed and configured CISCO 3700 series routers across campus infrastructure. Wrote Standard Operating Procedure documentation playbook for sustainment staff. Managed Team for 20 migration/installation engineers meeting project milestones and project deliverables.

SYNQ3 Solutions - Colorado Springs, CO Jan 2016 to Jan 2017

Network Administration Engineer

My roles and responsibilities include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for business and order management operations. Product Evaluation/vetting new SAN/NAS/Backups/Replication storage solution platforms which included CISCO 3700 series network equipment for service delivery. I also perform existing solution assessments, system tuning/optimization/upgrades. Support and sustainment for VMware/vCenter sustainment for VDI mixed distributed environment.

Providing weekly metrics in-line with contract PWS. Brocade installation for new NASA fiber network. Storage/backup recovery for student medical records in compliance with HIPPA & PII Guidelines, off-site storage, to include fail-over testing from Primary to Secondary site. Security Patching & Upgrade VMware vm’s / KVM’s and Hyper-visor environment. Cabling data-center new fiber network.

Air Force Academy - Colorado Springs, CO Aug 2015 to Dec 2015

Sr. Systems & Network Engineering Administrator

My roles and responsibilities Post Sales that include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for Air Force Academy High Performance Research Computing Center (HPRC). My daily job functions were maintenance, sustainment, and upgrades for the HPCRC open-source environment to comply with DOD 8570 guidelines. Maintained & Sustained multiple CENTOS/Enterprise RedHat/ Enterprise SUSE/ and Free BSD environments for R&D, NASA, DARPA programs and contracts for the HPCRC environment. I performed product evaluation/vetting for new SAN/NAS/Backups/Replication storage solution platforms which included Tintri, Nimble, Pure, and HP storage Flash array platforms. Product Support & sustainment for Brocade Network infrastructure. I performed existing solution assessments, system tuning/optimization/upgrades.

I provided Software Defined Storage Support and Sustainment for existing Open-Source Storage virtualization platform that included File/Block/iSCSI sustainment for enterprise RedHat/CentOS environment. I provided administration for VMware & vCenter VM machines for mixed distributed network environment.

Alliance Technology Group, LLC Jul 2014 to Jul 2015

Storage Solutions Delivery Consultant

My roles and responsibilities Post Sales that include Big Data Integration/Migration/Test & Implement/ Administer new SAN/NAS/Backups/Replication/EMC VNX7500 storage solution platforms. I also performed existing solution assessments, system tuning/optimization/upgrades. I deployed and integrated new Hitachi UCP G1000, HNAS, and HUS-VM150 to include all Hitachi software customer configurations for tuning manager, integration manager, and fabric zone. I worked with Data Direct Networks Object Storage, Dell Equal Logic Storage, EMC VNX, VPLEX, Avamar Management, Network, Data Domain, NetApp, Mirantis Open-stack software defined storage, Ubuntu Swift Stack, PURE Storage & Replication, VMware installs, Tintri Storage and replication for multi customer base which include commercial and local/federal government end customers implementation, new service delivery, and customer configurations.

Providing Engineering and installation guidance/builds leading integration engineers for new LAN/WAN builds for WAN infrastructure. Built, Configured EMC & Hitachi SAN / NAS for Physical Therapy Association complying with customer HIPPA & PII data security guidelines to include back-up/recovery and off-site storage for data-at-rest. Hands-on experience in troubleshooting hardware, networks, operating systems, databases, and Enterprise Storage Platforms On-Premise and Cloud Data Migrations. Nutanix virtualization for Acropolis platform, management, migrations, and administrations

Lockheed Martin IS&GS Apr 2011 to Jul 2014

Sr. Storage Engineer/Administrator [ Dec 2013 to Jul 2014]

My roles and responsibilities included data Migration/Installation /Test & Development/ Administration for new SAN/NAS EMC VNX7500 cloud storage solution platform for Joint-Base Anacostia-Bolling A.F.B, Joint Base Andrews A.F.B, and the Pentagon managed remotely from Bolling A.F.B (AFNCR NOC). I provided maintenance and sustainment for all operational Storage tasks and CDRL’s for SIPR & NIPR enclaves. I supported and maintained VMware production environment allocating storage to for each AOR for Multiple DoD end customers that utilize legacy and new storage platforms in theater. I performed engineering/analysis, planning, designing, evaluation, and upgrading storage area network systems & network array storage. I perform connectivity tasks, capacity planning, and throughput tests, documenting results for SAN/NAS optimization. I provided administration and troubleshooting for local and remote storage area networks & network array storage to enterprise users within the Air Force National Capitol Region. I performed all the operational maintenance for storage area networks & network array storage for EMC VNX7500 with Recover Point & IP Replication across all data communication systems. I worked on the acquisition of hardware and software requirements. My storage administration responsibilities included, configuring, and administering RAID storage and associated components, configuring, and administering EMC SAN/NAS with Recover Point, IP Replicator, Clarion CX4-960’s/Cx3’s, EMC Management & Reporting webserver and associated components including Fiber Channel switch administration via Uni-sphere GUI. I configured data restore and disaster recovery using EMC Recover Point/IP Replicator. I configured and administered data backup clients and servers using Commvault software solution, Data Domain & Quantum i6000 LTO & VTL for Primary and COOP sites. I have written multiple Standard Operating Procedures. LAN/WAN builds, network troubleshooting, and management.

Sr. Systems & Network Engineer [Apr 2011 to Dec 2013]

My roles and responsibilities included Install/Test & Integrate/ Administration for IaaS/PaaS/SaaS for the new Global Broadcast Service platform (GBS) hosted at the DISA DECC in OKC Tinker A.F.B remotely managed from Shriever A.F.B (GBSOC).. I supported /maintained VMware 3.x in a test & development to include production environment. My additional roles and responsibilities encompass Remedy/Enterprise Service Administration, Network connectivity troubleshooting, support, LINUX & UNIX customer platform source integration for new GBS Cloud infrastructure.

Rivada Networks Apr 2008 to Apr 2011

Lead Systems Engineer & Configuration Management

Verizon Business Feb 2007 to Apr 2008

Senior Consultant

FedEx Services May 2004 to Feb 2007

Technical Analyst

Hewlett Packard Sep 2003 to May 2004

Network Engineer Voice Analyst

Agilent Technologies Mar 2001 to Aug 2003

Systems & Network Engineer

SI International Mar 2000 to Jun 2001

Telecom Installation Engineer

U.S Army Dec 1993 to Feb 2000

Telecom Installation Engineer

TECHNICAL SKILLS

PC Setup:

Configuration and support Windows 95/98/2000, NT, XP, Vista, Windows 7, Windows Server 2008 R2, 2012, 2016, Linux CENTOS, RedHat, and Ubuntu KVM servers

Network Equipment:

Configuration of Cisco Routers, 1700, 2600, 3600, to 13000 series, PIX /ASA Firewalls, Proxy servers/gateways, HP switches, hubs, print servers, VPN devices, IBM Back-up servers, Network test Equipment, Mobile Config Equip and Net back-up SUN servers, Starent PDSN Signal Transfer Points ST40’s, Larscom Multiplexers, Channel Server Units/Data Service Units CSU/DSU, JIPM modem.

Software:

Oracle, SQL Server, Windows Server 2003, Remedy, MS Access, Cisco IOS, HP Open-view, Web Logic, VERITAS Cluster Manager, IRISnGen, Pro-comm, Dream-weaver, iDirect modems, Quick Test Pro, Mercury Quality Center, Microsoft Project Professional, Good Mobile Messaging security software, Log-Me-In Mobile VPN client, Agito/Clarity Push-to-Talk location base services applications, Kencast server, GlobalSCAPE FTP server client, Blue Coat Packet Shaper client, Tectia SFTP/FTPS/SSH client, Remote Desktop Connection Manager v2.2, Microsoft Management Console, VM virtual machine, Juniper & Cisco VPN clients, Wire Shark v1.1.7, SQL Server Management Studio, SQL Server Integration Service, SQL Server Analytical Services, SQL Server Reporting Services, Blue Coat Packet Shaper Network Sniffer, SIPRnet/NIPRnet, HBSS, vSphere, FLEXSMS, PiSYS application, Cypher-Cast Manager, SQL Server 2000, JBOSS, Gold Disk software, Uni-sphere, Recover Point. EQL SAN Health using SANHQ, LASSO, and DPACK tools, vCenter operations Manager, Data Direct Networks Object Storage Software, Tintri Storage & Replication Software, NetApp Storage Software Management Console, PURE Flash Array Storage & Replication Software/Management Console, Hitachi Command Suite 7.5 & 8.0 Software, Hitachi Storage Navigator, Hitachi Integration Manager, Hitachi Replication Manager, Hitachi Tuning Manager, Hitachi Installation Manager

EDUCATION

Computer Information Systems & Computer Networking, Dual Bachelor of Science degree, Regis University, Graduated 8/2003.

Master of Business Administration, Operations Management degree, Regis University, Graduated 5/2007

Master of Science in Accounting Software & Database design emphasis, Regis University, Graduated 12/2010.

TRAINING

6235 Implementing & Maintaining Microsoft SQL Server 2008 Integration Services

6234 Implementing & Maintaining Microsoft SQL Server 2008 Analytical Services

6236 Implementing & Maintaining Microsoft SQL Server 2008 Reporting Services

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