Quality Assurance Guest Experience

Jude-Benedict Jude

Pflugerville, TX ***** 512-***-**** ***************@*****.***

Summary

Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

maintenance of safe working environment

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

●Skills

Flexible Schedule

Product Inspection

Multiple Priorities Management

Time Management

●Performance Improvement

●Creative Problem solving and jam clearing

●team work

Experience

AMAZON ASSOCIATE 10/2022 - Current

amazon - Pflugerville, TX

●stowing

●decant

●waterspider

●problem solve

●induct

●learning ambassador

●Jam clearing and resetting.

●use of radio and other communication devices

●Pack

BICYCLE TECHNICIAN 01/2017 - 01/2019

auto bike co - Owerri, Imo State

●Helped assemble, maintain and repair fleet of bicycles.

●Assembled new bicycles for customers and completed quality assurance checks for safety compliance.

●Prepared display bicycles and merchandised with accessories to boost sales opportunities.

University of Texas (great learning)

Skills

1.Basic Networking Knowledge

Understanding of network protocols, architectures, and concepts like TCP/IP, DNS, and firewalls.

2.Operating Systems: Familiarity with Windows, Linux, and macOS, including command-line interfaces.

3.Security Principle: Knowledge of confidentiality, integrity, availability (CIA triad), and basic security concepts.

4.Firewalls and VPN: Understanding how to configure and manage firewalls and virtual private networks.

5. Intrusion Detection Systems (IDS) and intrusion prevention system IPS). Knowledge of how IDS works and how to monitor for

6. Cryptography: Basic understanding of encryption methods and protocols.

7. Security Tool: Familiarity with tools like Wireshark, and antivirus

Projects

Advanced Malware Analysis and Research

Conducted comprehensive malware scans and investigations utilizing tools such as ViusTool.

Threat Analysis

Performed in-depth threat assessments through log analysis and research.

Firewall Management and Monitoring

Managed and monitored firewall configurations using platforms like Palo Alto.

Education and Training

Holy Ghost College

- Imo State Nigeria West African Senior School Certificate

06/2016

Alex Ekwueme Federal University Ndufu-Alike Ikwo - Ebonyi State, Nigeria Bachelor of Science

Microbiology

09/2016-06/2024

University of Texas ( great learning )Cyber security/ CompTIA

06/2024-current

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