Front Desk Customer Service
Resume:
************@*****.***
C O N T A C T
S K I L L S
E D U C A T I O N
Communication
Conflict Resolution
Detailed
Leadership
High School diploma
Monroe Higgh School
Graduated 1980
L A N G U A G E S
English
Y V O N N E K A C H A R
W O R K E X P E R I E N C E
Protech Security
Front desk security
Monitored and controlled access to the building, ensuring only authorized personnel entered the premises.
Conducted regular patrols to ensure the safety and security of the facility. Responded to emergency situations, providing assistance and coordinating with emergency services as needed.
2002-2004
Universal Security
Front desk security
Maintained detailed and accurate logs of all incidents and activities. Provided excellent customer service to visitors and staff, addressing inquiries and concerns promptly.
Assisted with administrative tasks such as managing visitor logs and issuing ID badges.
2004-2007
Securetoss Security
Front desk security
Greeted and registered guests, issuing visitor passes and ensuring adherence to security policies.
Handled guest inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
Coordinated with housekeeping and maintenance teams to address security concerns and facility issues.
Prepared daily activity reports and incident logs for management review. 2007-2012
Metro one
Front desk security
Monitored store entrances and exits to prevent theft and ensure a safe shopping environment.
Conducted routine security checks and patrolled sales floors to deter shoplifting.
Assisted in apprehending and detaining shoplifters in accordance with company policies and local laws.
Provided excellent customer service by assisting shoppers and addressing security concerns.
2012-2015
Treeline Security
Security
Approach and engage with unauthorized individuals, including homeless persons, in a respectful and professional manner to explain property policies and request they leave the premises.
Conduct regular patrols of the property to deter unauthorized entry and ensure the safety and security of the premises.
Monitor and control access to the property, ensuring that only authorized personnel and visitors are allowed entry.
2015- present
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