Associate Degree System Administrator

Brandon Robertson

Houston, TX

281-***-**** hm 713-***-**** cell

*******@********.***

EDUCATION

Houston Community College Houston, TX

Associate Degree Computer Science (May 2014)

Texas State Technical College Waco, TX

Associate Degree Computer Maintenance (May 1992)

Comptia A+ Certification (1999)

Sencore Monitor and Power Supply certification (1998)

Micro Soldering

EXPERIENCE

ServiceDesk Analyst, Parker Drilling (2017- Present)

Setup new hires, Teach Executives how to use Technology

Telephone tech support (Win7, Win10, Mac, Linux)

Install software

Setup Cisco IP phones

Migration of Win7 to Win10

Travel to site location to configure routers

Troubleshoot Printers and Copiers

Setup A/V equipment for meetings and support

Supervise a Team of three

Order new stock of IT Equipment

Advise on Cybersecurity within the network

Azure and SharePoint exposure

System Administrator, Houston Shutters (2014-2017)

Install servers into Racks

Configure server software (SQL,DHCP,ActiveDirectory,FOG)

Setup Linux raid drives

Move and setup new Lan drops for call center

Repair and preform maintenance on all HP and OKI printers

Configure and deploy Ipads for field work

Setup and deploy security cameras, finger print door lock, Xibo -IOT

Sr. Computer Specialist, Laboratory Corporation of America Houston, TX (2007- 2014)

Build Demographic bridges for Practice Management Systems (Greenway,eClinical,etc..)

Telephone Technical support for XP, Windows 7 & 8, Linux

Project Management

Teach Laboratory ordering and resulting software to Doctors and nurses

Configure and repair Various printers

Configure and replace hand held and sheet feed scanner.

HEAT Ticketing system

GroupWise messaging system

Customer Engineer, NCR Houston, TX (2006-2007)

Reload Microsoft XP Embedded Operating system on Automated Teller Machine (ATM)

Racked DELL, HP, IBM 1U servers for new store setups.

Ordered Parts and returned parts for various jobs

Support and Repair NCR point of sell systems for various stores

Install and configure Cisco routers and switches

Terminated cabling for point of sales and Automated Teller Machines

Impress Computers, Katy, TX (2003-2006)

Setup wired and wireless local area networks in customer homes.

Migrate data from customer old hard drive to new larger hard drives

Manage desktop support regarding hardware and software issues

Remanufactured HP, Cannon, Lexmark laser and Ink jet Cartridges

Daily backups of Accounting software using VERITAS backup Exec

SPECIAL SKILLS

Computer: Dos, Windows, Redhat Linux, MS Office, HTML, Apache, Samba, MySQL

Electronics: Repair LCD and CRT monitors, Copier and Fax machines, Raspberry PI, Arduino

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