Katrina Hill
Winston-Salem, NC *****
*************@*****.***
Professional Summary
Dedicated to excellence in services and relationships. Eager to learn, meet new challenges, assimilate new concepts, and ideas quickly
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate
Willing to relocate to: Winston-Salem, NC
Authorized to work in the US for any employer
Work Experience
Housekeeping
Xrossfire Cleaning-Winston-Salem, NC
February 2022 to Present
Cleaning bathrooms, kitchens, bedrooms, and living areas. Dusting, vacuuming, mopping, and polishing surfaces. Emptying trash and recycling bins.
Cleaning windows and mirrors.
Making beds and organizing spaces
Receiving Supervisor
Burlington Stores-Winston-Salem, NC
March 2021 to May 2025
1. Manage all receiving operations, including unloading and sorting of deliveries 2. Ensure that all incoming shipments are accurately and promptly processed 3. Supervise and train receiving staff
4. Monitor the accuracy of all receiving records, including inventory and stock levels 5. Maintain a safe and organized warehouse environment 6. Identify and resolve receiving and inventory discrepancies 7. Monitor and control operational costs
8. Coordinate with other departments to ensure smooth and accurate operations 9. Develop and implement strategies to optimize process Operations Lead training
Party City Corporation-Winston-Salem, NC
June 2022 to March 2023
• Supervise, and train employees in customer service, store maintenance and product promotions.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans.
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Data Entry
Tempur + Sealy (Temp)-Trinity, NC
February 2022 to June 2022
• Prepare, compile and sort documents for data entry
• Check source documents for accuracy
• Update data and delete unnecessary files
• Combine and rearrange data from source documents where required
• Enter data from source documents into prescribed computer database, files and forms
• Transcribe information into required electronic format Voice Operator
Southern Voices-Winston-Salem, NC
January 2019 to April 2022
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines
• Updates job knowledge by studying new product descriptions Education
High school diploma
North Forsyth High School - Winston-Salem, NC
October 1992 to June 1994
Skills
• Communication skills
• Hospitality
• Medical Billing
• Sales management
• Retail Management
• EMR Systems
• Epic
• Clerical experience
• Customer relationship management
• Transcription
• Leadership
• Technical support
• Medical Office Experience (10+ years)
• Delivery driver experience
• Microsoft Excel
• Management
• Supervising experience
• Insurance Verification
• Customer service
• Dispatching (2 years)
• EMR systems
• Retail Sales
• Databases
• Patient Care (10+ years)
• Medical Scheduling (3 years)
• Typing
• Windows
• Driving
• Customer support
• Merchandising
• Computer skills
• Epic (2 years)
Certifications and Licenses
Driver's License