Associate Director
Resume:
Emmanuel David Rodríguez Magallanes
*********.*********@*****.***
C O N T A C T
More than 20 years working on IT Area
More than 10 years as People Manager, managing UNIX, Data Bases, Storage, Backups and Network teams
Strong skills in leading people to achieve the traced goals Great knowledge as sysadmin supporting AIX operating System and experience with some other UNIX flavors.
Today as Systems Administration Associate Director (People Manager role) P R O F I L E
SYSTEMS ENGINEERING SPECIALIST ADVISOR (AUDITING AND TRANSITIONING MANAGER) NTTDATA SERVICES Dec 2019 – Dec 2021
Coordinating operational and technological major transitions within the company Creating transitional plans and documents to outline project expectations, scope requirements
Conducting workshops to provide staff members with information on any major changes in the company, such as new technical protocols or policies Ensuring that transitions are planned and carried out in a timely manner Keeping all parties involved with the transition updated on its progress Spotting any transition-related issues and creating effective solutions to resolve them swiftly Planning and performing operational and technical audits Identifying business process risks
Developing testing methodologies to evaluate the adequacy of controls Documenting the results of the evaluations
Developing recommendations and reports based on audits and presenting these ideas to senior management
Formulating professional development and educational plans for junior staff members P R O F E S S I O N A L E X P E R I E N C E ( C H R O N O L O G I C A L L Y ) UNIX PEOPLE MANAGER
TATA CONSULTANCY SERVICES Dec 2018 – Dec 2019
Directing, managing and monitoring the performance of team (UNIX Ops) Evaluating individual and team performance, providing opportunities for career development, teamwork and continual service improvement. Acting as an escalation point for all subordinates and continually monitoring departmental KPIs and Service level agreements.
Managing the hiring, staffing and maintaining of a diverse and effective workforce. Conducting all compensation and planning the increase salary for the team Overseeing system administration functions such as installation, customization and maintenance of the operating system and system software products in support of business processing requirements.
Providing technical expertise for system transitions, migrations and consolidations. P R O F E S S I O N A L
E X P E R I E N C E ( R O L E S )
COMPANY ROLES
NTTDATA
SERVICES /
FORMELY DELL
SERVICES /
FORMELY
PEROT
SYSTEMS
From Dec 2019
to Current &
From Oct 2007
to Sep 2018
SYSTEMS
ADMINISTRATION
ASSOCIATE
DIRECTOR
SYSTEMS
Dec 2021 – Nov 2023
ENGINEERING
SPECIALIST ADVISOR
(AUDITING AND
TRANSITIONING)
Dec 2019 – Dec 2021
NETWORK
ASSOCIATE
DIRECTOR
Apr 2016 – Sep 2018
SYSTEM
ADMINISTRATION
PEOPLE MANAGER
LEVEL II
Feb2009 – Apr2016
AIX SR SYSADMIN &
UNIX TEAM LEADER
Oct 2007 – Feb 2009
TATA
CONSULTANCY
SERVICES
From Dec 2018
to Dec 2019
UNIX PEOPLE
MANAGER
Dec 2018 – Dec 2019
AFFILIATE
COMPUTER
SERVICES
MEXICO
From Mar 2007
to Oct 2007
INFRASTRUCTURE
MGMT SR ANALYST
Mar 2007 – Oct 2007
IBM MEXICO
From Feb 2001
to Mar 2007
GWA / AHE
ADMINISTRATOR
Sep 2005 – Mar 2007
AIX SYSADMIN
Aug 2001 – Sep 2005
COMPUTER ROOM
OPERATOR
Feb 2001 – Aug 2001
SYSTEMS ADMINISTRATION ASSOCIATE DIRECTOR
NTTDATA SERVICES Dec 2021 – November 2023
People Manager for 3 different technical towers across the Projects Organization: Data Bases, Data Protection (backups) and Storage.
Understanding the project requirements from the client to provide the technical personal to cover them.
Proactively looking for any project in the pipeline to create the proper strategic inside the different managed teams.
Directing the efforts of others in the achievement of the operational objectives of the group. Preparing and presenting reports to all levels of management and staff. Acting as an escalation point for all subordinates and ensuring that the team performs projects activities on time
Managing the hiring, staffing and maintaining of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members.
Communicating and translating Company vision/strategy to staff. Responsible for executing on functional and business goals for the group and/or client. Addressing problems across functional areas of the business. Responsible for meeting budgetary goals and objectives. IT Master 2004 - 2008
Universidad de Guadalajara CUCEA
Computer Engineering 1996 -2000
Universidad de Guadalajara CUCEI
E D U C A T I O N
Leadership
Problem Solving
English and Spanish
ITIL
Sysadmin
Critical Thinking
UNIX / AIX
S K I L L S
TOEIC (Test of English for International
Communications)
ITIL v3 Foundation in IT Service Management
C E R T I F I C A T I O N S
Leadership Workshop
Management from Start
Fundamentals of Management
Introduction to Leadership
AIX Basics
AIX 5L System Administration I:
Implementation
AIX 5L System Administration II: Problem
Determination
Linux Basics
Administration of WebSphere Application
Server
C O U R S E S
P R O F E S S I O N A L E X P E R I E N C E ( C H R O N O L O G I C A L L Y ) Emmanuel David Rodríguez Magallanes
NETWORK ASSOCIATE DIRECTOR
NTTDATA SERVICES Apr 2016 – Sep 2018
Directing the efforts of others in the achievement of the strategic and operational objectives of the group. (Networking team)
Managing the hiring, staffing and maintaining of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members.
Communicating and translating Company vision/strategy to staff. Responsible for executing on functional and business goals for the group and/or client. Addressing problems across functional areas of the business. Responsible for meeting budgetary goals and objectives. Preparing and presenting reports to all levels of management and staff. Acting as an escalation point for all subordinates and continually monitors departmental KPIs and Service level agreements
Ensuring that the team performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements SYSTEM ADMINISTRATION PEOPLE MANAGER LEVEL II
NTTDATA SERVICES Feb 2009 – Apr 2016
Directing, managing and monitoring the performance of team. (UNIX) Overseeing system administration functions such as installation, customization and maintenance of the operating system and system software products in support of business processing requirements.
Providing technical expertise for system transitions, migrations and consolidations. Evaluating individual and team performance and providing opportunities for career development, teamwork and continual service improvement. Acting as an escalation point for all subordinates and continually monitors departmental KPIs and Service level agreements.
Managing the hiring, staffing and maintaining of a diverse and effective workforce. Providing oversight to the system administration team which conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.
Ensuring that the team performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements. Conducting all compensation and planning the increase salary for the team AIX SR SYSADMIN & UNIX TEAM LEADER
NTTDATA SERVICES Oct 2007 – Feb 2009
Coordinating Global UNIX Team on HealthCare Division Keeping team members on track toward completing the work assigned to our team Conducting weekly meetings with team to achieve our goals Attending corporate meetings to be involved on the objectives that the company and customers look for
Performing interviews for new resources
Managing servers over AIX Operating System
Performing problem resolution for major system instability outages Maintaining and support the AIX environment (includes daily monitoring, after-hours response to failures and user setup)
Developing and maintain technical documentation for the AIX Operating System Performing AIX performance analysis, tuning and troubleshooting Leading DR exercises on the UNIX side
Installing, relocating, removing or upgrading AIX Operating System as needed Installing APARs, PTFs to AIX Operating System (security patches) Building knowledge base with information to correct known and repetitive problems INFRASTRUCTURE MGMT SR ANALYST
AFFILIATE COMPUTER SERVICES MEXICO Mar 2007 – Oct 2007 Managing servers with AIX Operating System
Performing problem resolution for major system instability outages Maintaining and supporting the AIX environment (includes daily monitoring, after-hours response to failures and user setup)
Developing and maintaining technical documentation for the AIX Operating System Performing AIX performance analysis, tuning and troubleshooting Installing, relocating, removing or upgrading AIX Operating System as needed Installing APARs, PTFs to AIX Operating System (security patches) Building knowledge base with information to correct known and repetitive problems Supporting Tivoli Storage Manager
Installing TSM patches, upgrades, add users
Adding nodes and schedules
Maintaining HACMP Environment
Participating in Disaster Recovery exercises recovering AIX servers GWA / AHE ADMINISTRATOR
IBM MEXICO Sep 2005 – Mar 2007
AIX SYSADMIN
IBM MEXICO Aug 2001 - Sep 2005
COMPUTER ROOM OPERATOR
IBM MEXICO Feb 2001 - Aug 2001
P R O F E S S I O N A L E X P E R I E N C E ( C H R O N O L O G I C A L L Y ) Emmanuel David Rodríguez Magallanes
Contact this candidate