MICHAEL BACH
****@****.*** 516-***-****
OVERVIEW: Dynamic senior thought leader professional possessing a proven track record of superior performance in the technology space, seeks to leverage expertise in Program Execution, Business Analysis, Resource Alignment, Solution Implementation, Vendor Relations, Risk Mitigation, Team Coordination, Strategic Insight, and Compliance to support key initiatives and goals within a progressive organization.
SUMMARY: Program Management Highly experienced in assessing true needs and expectations,
building lasting professional relationships. Grow and deepen strategic partnerships to achieve mutually beneficial outcome.
Resource Coordination Possess a proven ability to anticipate unique requirements or potential road-blocks in all situations. Continually develop back-up plans to minimize risk and deliver exceptional results; streamline communication and implementation channels to effectively meet client and organizational needs.
Leadership Have a demonstrated track record of outstanding service; a calm, dependable professional who devotes every effort to achieving the best results. Excel at providing comprehensive network design, system analysis, and full cycle project management. Consistently delivered multi-million dollar projects on-time and within budget.
EXPERTISE: • Network Security • Network Administration • Telecom Management
• Budget Administration • Project Management • Network Design & Integration
• Data Center Management • Strategic Communication • Disaster Recovery
• Virtualization • Risk Management • Avaya Aura & Contact Center
PROFESSIONAL Healthcare Partners, MSO 8/2019-Present
EXPERIENCE: Lead Network Engineer Garden City,NY
• Oversee all aspects of network and infrastructure for approx. 140 servers (physical and virtual) and 300 user Active Directory.
• Manage Vmware infrastructure and SAN’s
• Direct all software licensing, annual support, and act as point of contact for vendors.
• Design and manage Fortigate firewall and content filter upgrade and migration.
• Server as escalation point for network and server engineers and help desk.
HEALTHPLEX DENTAL INSURANCE 2012 to 2019
Infrastructure Manager (1/2019-6/2019) Uniondale, NY
Senior Network & Telecom Administrator (2012 to 2019)
• Oversee all aspects of network and infrastructure for approx. 85 servers (physical and virtual) and 600 user Active Directory.
• Manage Avaya Aura Communication Manager & Contact Center software, including call recording & reporting to provide key insight.
• Upgrade Vmware infrastructure as needed, including: hosts, FC and iSCSI SAN clusters.
• Implemented and serve as main point for contact for Dell Secureworks IDS/IPS.
• Direct all software licensing, annual support, and act as point of contact for vendors.
• Responsible for administration of Cisco Catalyst Network. including ASA 5525 redundant firewalls with Sourcefire IDS/IPS.
Highlights Serve as escalation point for Help Desk personnel and member of Security Committee, planning and coordinating Healthplex’s security posture.
Designed, implemented, and support/maintain VMware VDI infrastructure for 300+ users.
Implemented and administer secure remote connectivity using RSA 2 factor authentication and VMware Horizon View security server.
Installed, configured, and manage Cisco Ironport e-mail encryption appliance,
Palo Alto Traps, Websense DLP solution, Barracuda mail archiver, and Barracuda
Internet content filtering.
Managed strategic migration from Mitel phone system to redundant Avaya
Communication Manager and Contact Center systems.
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MICHAEL BACH Page Two
~ Professional Experience (Continued) ~
NORTH SHORE HEBREW ACADEMY H.S. 2006 to 2012
Director of Information Technology Great Neck, NY
• Provided technical and network support for 400 students and 100 faculty members, overseeing all aspects of server and multi-VLAN, multi-domain Windows, and MAC infrastructure operations.
• Maintained wired/wireless networks at peak performance, and installed, configured, and maintained Sonicwall Internet firewall and Cymphonix content-filtering appliances.
Highlights Implemented VMware ESXi server solution to lower existing equipment upgrade cost and ease of hardware administration, as well as VMware VDI infrastructure to easily upgrade existing administration desktops, reducing time and centralizing management.
Successfully directed all software licensing, manage annual support, and upgrade budget, acting as point of contact for outside vendors.
A+ TECHNOLOGY SOLUTIONS 2000 to 2006
Senior Systems Engineer Bay Shore, NY
• Designed, implemented, and maintained Enterprise-level LANs and WANs via Cisco and
Alcatel equipment for schools, commercial companies, law firms, and accounting firms.
• Evaluated hardware requirements and built/installed servers and systems.
• Deployed and configured Anti-virus and network security software to guarantee prevention of spam, viruses, malware, spyware, and intrusions that posed risk and threatened optimal performance.
Highlights Conceptualized and introduced video distribution systems, and installed Polycom and Tandberg video conferencing.
Organized/executed installation of Windows 2000 & 2003 network environments, including Exchange server.
Surveyed, recommended, installed, and configured network infrastructure, including routing and switching VLANS for QOS and security.
Championed upgrade of network servers, migrating users and data from NT Server
4.0 to Windows 2000/2003 Server.
ADDITIONAL:
LAIDLAW TRANSIT
Network Administrator / Technical Support
Hicksville, NY
TECHNOLOGY:
Virtualization
- VMware ESXi 4.x, 5.x Vcenter 4.x, 5.x, 6, VDI, Vmware View 5,6
- Horizon - VMotion - Vmware Horizon Security Server
Security
- Cisco Sourcefire IDS/IPS - RSA 2 Factor Authentication
- Palo Alto Traps - Solarwinds SAM, WebSense/Forcepoint
- Cisco Ironport e-mail encryption - Vmware Airwatch/Mobile Device Management
- DLP - McAfee EPO - Identity Management - Barracuda Web Filter
Windows/System Administration
- Active Directory
- DNS
- Microsoft Exchange
- LDAP
- WSUS
- Kace
- Patch Management
- Linux Administration
Network Administration
- Sonicwall Firewall Cisco Firewalls - Cisco VPN - Cisco Switches
- Alcatel Switches - Meraki Enterprise Wireless Networking
Storage Administration
- EMC - NetApp - Dell Equillogic - NFS
- Samba
Backup/Recovery
- Symantec Backup Exec - CA Arcserve Backup - Barracuda Backup
- CA Instant Business Recovery