Project Manager It

Nausher Khairi

IT Project Manager

*** ******** ****, *********, ** 19085

*********@*****.*** 484-***-****

Professional Summary

Results-driven Lead Project Manager with over 8 years of experience in managing complex technology projects and optimizing business processes. Proven ability to align technology solutions with business objectives, improve operational efficiency, and ensure on-time, high-quality project delivery. Expertise in stakeholder management, risk assessment, agile methodologies, and technology integration. Strong track record of enhancing client satisfaction, team collaboration, and project success rates.

Professional Experience

Results Repeat, Media, PA

March 2017 – Present

IT Project Manager

1.Led cross-functional teams across different locations, ensuring alignment and clear communication.

2.Optimized project planning and execution, improving efficiency and stakeholder engagement.

3.Maintained and tracked all project documentation, ensuring transparency and accessibility.

4.Monitored project risks and dependencies, proactively implementing necessary adjustments.

5.Improved client retention and overall satisfaction through enhanced communication protocols.

6.Managed internal and external stakeholder expectations, ensuring seamless collaboration with software and mobile engineering teams.

Key Achievements:

1.Successfully managed 6+ concurrent projects with a 95% on-time delivery rate.

2.Successfully delivered an AI based project for a client using the LAMA model.

3.Successfully delivered an AI based project using the OpenAI model.

4. Increased client satisfaction scores by 30% through improved communication and reporting.

5.Successfully delivered payments portal project for a leading Real Estate firm in Philadelphia.

6.Enhanced project tracking and reporting, leading to a 90% client retention rate.

Whitelake Digital, Haverford, PA

March 2010 – Feb 2017

IT Project Manager

1.Served as Project Manager and remotely managed a team of 8 offshore developers.

2.Client organizations including healthcare networks, news media, small businesses and property management companies.

3.Defined scope and timelines for Project phases.

4.Worked with the development team in creation of automated test cases.

5.Created timelines for testing of functionality on staging site before production deployment.

Julian Krinsky School of Tennis

Sept 1998 – Feb 2010

Head of Program Development

1.Developed and launched tennis programs for adult and junior players.

2.Managed and expanded the USTA Tennis League Program.

3.Led the Junior Summer Program, improving player engagement and participation.

4.Accomplished tennis instructor for over 18 years teaching many students who made it to Division 1 & 2 college tennis teams.

Education

Temple University

Masters in Information Technology, degree completed in 2003

Kolkata University – St. Xavier's College

Undergraduate Degree - Business & Commerce Major

Professional Certifications

PMP Certified Project Manager.

Agile Project Manager Certification from Project Management Institute (PMI).

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