AP
APRIL PIERCE
**********@*****.*** 1-901-***-**** Millington, TN 38053
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Records Management
Academic Advisement
Creative Writing
Student Support
Faculty Collaboration
ESL
Payment Collection
Medical Billing
HIPAA Compliance
Billing Support
Insurance Verification
Account Management
Paperwork Coordination
Tipton County Board Of Education
Brighton, TN
Sped Junior/Senior English Teacher
Assistant
08/2022 - Current
Assessed students' progress in reading, writing, grammar, and literature through formal tests and daily observations.
Collaborated with colleagues to create interdisciplinary projects that integrated language arts into other subject areas. Provided individualized instruction to address specific learning challenges of each student.
Evaluated student essays for content, organization, grammar usage, punctuation accuracy, sentence structure, word choice. Actively participated in faculty meetings by providing input on school initiatives related to language arts education.
Monitored student behavior during class time while enforcing school rules and regulations concerning appropriate conduct within the classroom setting.
Offered constructive feedback when grading papers or assessing oral presentations.
Kelly Educational Staffing Memphis, TN
Substitute Teacher
08/2020 - 08/2022
Provided instruction and guidance to students in the absence of a regular teacher.
Organized lesson plans and activities for students. Assisted with classroom management issues when needed. Implemented school policies and procedures in the classroom. Mid-South Pulmonary Specialists
Memphis, TN
Medical Receptionist
05/2005 - 08/2008
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Summary
Skills
Experience
Answered incoming calls, responding to inquiries from patients and other medical offices.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Performed data entry tasks related to billing and collections procedures. Campbell Clinic Germantown, TN
Medical Receptionist
01/2003 - 12/2005
Checked patients in and out for appointments and collected co-payments. Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints. Performed data entry tasks related to billing and collections procedures. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Entered insurance, demographics and health history into patient database. Answered multi-line phone system and directed callers to requested personnel and departments.
Took messages from patients and promptly relayed to appropriate staff. Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Adhered to HIPAA requirements to safeguard patient confidentiality. WestSide High School Tn
High School Diploma
05/2000
Jennifer Turner - Brighton High School 901-***-**** Elisa Bell - Campbell Clinic 901-***-****
Jon Clevenger - Brother 901-***-****
Education and Training
References