Quality Assurance Information Technology

Latha Subramaniam Murugan Contact No: +1-469-***-****

Email: *************@*****.***

Linked in URL: https://www.linkedin.com/in/latha-smurugan-64924680/

Objective:

Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, exploring myself fully to utilize my potential. I am willing to work as a

Key player in challenging and creative environment.

Work Experience Summary:

●12+ years of experience in Information Technology with specializing in Software Quality Assurance testing, client-server and web-based applications and experience in Core Java as well as OOPS concepts.

●Experience in Retail, Investment Banking and Wealth management Domains.

●Broad work experience in all phases of Software Development Life Cycle (SDLC) and its mythologies such as Agile -scrum, waterfall model, SaFe Model.

●Around 6+ years of automation testing experience in Selenium web driver with Java, Cucumber and worked on agile scrum methodologies using Jira.

●Having experience in Test Management Tools like QC, ALM, JIRA

●Extensive experience in developing Test Plans, Test Strategy, Test Scenarios, Test Cases, Test Suite, Test Matrix, Test Reports

●Good in performing Smoke, Sanity, Functional, Regression testing, Database testing, Webservices testing.

●Experienced in automating the regression scripts using Selenium cucumber BDD framework

●Having experience in API/Web-services testing using SOAP UI and Good knowledge in Postman

●Used GitHub, source code management tool for code re-usage, high portability extending scope of Automation Testing.

●Highly motivated, quick learner, team player with good technical and analytical skills.

●Having experience in Selenium, Java, Cucumber and API Testing.

Skill Matrix:

Skill

Proficient Level

Remarks

Functional Testing

Expert

STLC, RTM, SDLC, Test Plan, Reporting (WSR, DSR, TSR), Testing Methodologies, Techniques and Metrics

Software Test Practices

Expert

Waterfall, Agile (Scrum) and SAFe

Automation Testing

Intermediate

Selenium WebDriver using Cucumber (BDD framework)

Work Experience:

Summary of Projects:

Project #1

Title : Credit cards & Loans

Client : NatWest

Role : Senior Technical Lead

Period : Nov 2021 -Apr 2024

Tools/Technology : Selenium WebDriver, Cucumber, java, Oracle, Bitbucket, Jira, Eclipse, Maven, Jenkins, SQL Developer, HP-ALM

Description:

Cards– Worked under BPM (Business process Management) Module. BPM application is used to verify the Customer’s KYC, Fraud and CLU checks for those applied for the credit cards. CivS is an application for applying credit card the by special people. They will call the agents and provide all the necessary details. Sort search and Hard search will be performed during their verification. After verification, the credit card will be printed by TSYS which is a third party.

Loans – Loan is a Web based application which offers the personal Loans for Sole. They have implemented for joint applicants. KYC check, fraud checks will do from BPM application.

Responsibilities:

As a Senior Technical Lead, I am responsible for

Analysing the Epic/User stories for each sprint & providing KT on the same to team members.

Preparing the QA Estimation for all requirements in each sprint.

Preparing of Test scenarios, Test cases and walkthrough with the Business & Dev team.

Assigning the Testcases/JIRA tasks to team members, guiding them on issue identifications & issue creations in JIRA.

Raising deployment requests, Creating & Closing of JIRA sprint wise tasks.

Collaborating with the Dev/dependant team members on Defect fixes.

Highlighting the Testing status/Risks in the Internal project call/Daily stand-up call.

Providing Knowledge transition for new team members and guiding them to work independently on release items.

Preparing of Test plan, Test Completion Report and Circulating to Business for signoffs.

Have played Scrum Master role and conducted the Sprint planning, Sprint Retrospective, Weekly status and other project related meetings.

Have attended Scrum of Scrums meeting and given the project updates.

Have prepared the Sprint Reports and facilitating the meetings.

Designed, executed and maintained automation Test framework using Selenium WebDriver, Java, Maven, Test NG, XPath, Cucumber BDD and Page Object Model principles.

Developed Automation Scripts locally and merged the code into Bitbucket code maintenance repository.

Have used Jenkins in automation to trigger the build pipeline and used Maven to build and run the Selenium Automation framework.

Project #2

Title : Wealth Management Domain

Client : St. James’s Place Wealth Management

Role : Team Lead

Period : July 2018 to November 2021

Tools/Technology : Selenium WebDriver, Cucumber, java, Oracle, Bitbucket, Jira, Eclipse, Maven, Jenkins, SQL Developer, HP-ALM

Description:

St. James’s Place Wealth Management is a place where Clients will make an investment

in the Funds/Assets thru SJP Partner. Partner will make an entry of the investment funds using the different products such as ISA, UT, RA in the Illustration application availed by the client. From Illustration, Investment details will flow to the Blue door system; Blue door will create a new record for the client in a structured way and release an XML to the Data Ware housing (DWH)

team, in turn DWH will pass the received XML to Capita (third party vendor for SJP where in

the unique Client ID’s will be generated) to create a Client ID.

Responsibility:

As a Team lead, I am responsible for

Preparing the test plan, test strategy, test cases.

Peer reviewing the test cases done by team members.

Involving in QA audit meetings and received appreciation by QA Manager for maintaining all the review comments and email in the SharePoint.

Involving Defect Triage Meetings and troubleshooting the defects.

Supporting the monthly production releases

Involving in backlog refinement session, Sprint planning, Sprint Retrospective, Daily Scrum meetings.

Involving in the end-to-end testing for new functionality.

Executing all the sanity and regression test cases using Selenium web driver Cucumber BDD framework.

We have used BDD framework which is understandable by product owner and BA.

We have created feature file for each product (ISA, JISA, RA, TIA, PUT)

Prepared XML and Excel files for collection of data and Element Locators using object repository used this in test suite with the help of APACHE POI library files.

Involving in automating the regression test scripts which was executed during system testing.

Extent reports are used to track test execution status.

Project Details

Project #3

Title : Insurance Domain

Client : IBS

Role : Associate Consultant

Period : Mar 2016 – Jul 2018

Tools/Technology : JIRA, Unix, SQL Developer, HP-ALM

Project Description:

HCL Insurance BPO Services Limited provides business process outsourcing services. The company offers life and pension administration services, including policy administration and claims handling. HCL has a functionally comprehensive Life Pensions policy administration system, ALPS

It maintains four BPO’s listed below,

•Friends Life

•Barclays

•Phoenix Life

•Country wide assured

Responsibilities:

As an Associate Consultant, I am responsible for

Preparing the test plan, test cases, test summary report.

Involved in Test execution, Test data identification, gathering and validation in different databases by using DB queries.

Project #4

Title : Banking Domain

Client : Deutsche Bank

Role : Senior Test Engineer

Period : Jan 2015 –Feb 2016

Tools/Technology : JIRA, SQL Developer, HP-ALM

Project Description:

This project has windows based and web-based application and running on windows 2003

server. We are migrating the server from windows 2003 to Windows 2008 server. There are around 40 applications have been migrated. These applications are used by customers.

Responsibilities:

As a Senior Test Engineer, I am responsible for

Preparing the test plan, test cases, test summary report.

Test case execution and raising the defects

Project #5

Client : T-Mobile

Role : Software Engineer

Period : Mar 2014 – Dec 2014

Tools/Technology : JIRA, SQL Developer, HP-ALM

Project Description:

Point of Sale (POS) is an application for retailers and agents at T-Mobile allowing sales representatives to collect customer information, sell merchandise and accept tender from selling position. This is the final step to tender the actual transaction. Mobile Point of Sale (mPOS) is a tablet device that performs the functions of a cash register or electro point of sale terminal by retailers.

Responsibilities:

As a Software Engineer, I am responsible for

Involving in Test case preparation and execution

Involving in Webservices testing and Defect Triage.

Raising the defects in earlier stage which is in dev environment. So that, defects can be minimized during the testing done by third party.

Project #6

Client : McAfee

Role : Test Engineer

Period : Feb 2012 – Feb 2014

Tools/Technology : HP-QC

Project Description:

McAfee is antivirus software application. This website is used to create by HP Interwoven team site tool 6.7.2. It has been migrated to Interwoven team site 7.2. The Webpage’s has been tested by using latest version tool. Using SDL world server tool web pages are translated and tested. This is a migration project and it is applicable for 21 locales. The few Locales are

UK, CN, JP, KR, etc. US are the parent locale of McAfee antivirus software.

Awards and Excellence:

•Received Spot Award from iSEEC for the quick project deliverables in Intellect

•Received Extra miles award from Client for the commitment towards the work

Education Qualification:

MCA [2015]: Al-ameen arts and science college with 70% (IGNOU, Bangalore, India)

BCA [2011]: N.P.R Arts and science college with 79% (MK University, Madurai, India)

XII STD: St. Joseph’s Girls Higher Secondary School with 89% in 2008

X STD: St. Joseph’s Girls Higher Secondary School with 84% in 2006

Personal Profile:

Name

Latha SM

Marital Status

Married

Date of Birth

28.05.1991

Contact Number

Mob: +1-469-***-****

Email Id

*************@*****.***

Passport No.

U8830134

Valid Up to 2031

Visa Type L2

U5933528

Valid Up to 2026 April 05

Address

6100 OHIO Drive,

Apt 2126,

Plano,

Texas - 75024

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