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Project Management Customer Service

Location:
Norris, TN
Salary:
25+
Posted:
May 14, 2025

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Resume:

SEAN HEND E R S * N 303-***-**** Knoxville, TN ****************.*********@*****.***

SUMMARY

Aiming for a supervisory position

in concrete repair and

construction, offer extensive

experience in structural problem-

solving. repair techniques, and

project management. have

expertise in epoxy resin and

urethane injections, vertical and

overhead repairs, waterproofing.

My goal is to improve operational

efficiency, ensure quality and

surpass client expectations. My

skill set covers a wide range of

construction disciplines,

emphasizing safety and

compliance. Having led a

successful concrete repair

business, possess proven

leadership, management, and

customer service abilities. My

objective is to contribute to the

growth and success of a company

by applying my skills in

supervision, problem-solving, and

technical execution, while also

focusing on professional

development and innovation in

construction techniques and

materials.

EXPERIENCE

Specialty Concrete Repairs

Knoxville, TN

Lead Supervisor

2020 - Present

Ideal Restoration

Denver, CO

Owner/Operator

2009-2020

Conway Freight

Denver, CO

CDL Driver/Dock Worker

2004-2009

Concrete Repair Specialties

Denver, CO

Foreman

1994-2004

SKILLS

Structural Problem-Solving and Repair Techniques

« Assisting with the diagnosis and assessment of structural repair issues.

« Residential and commercial epoxy injections.

« Residential and commercial urethane injections.

« Strategic demolition of structures prior to repairs.

« Forms building for vertical and overhead repairs.

« Overhead and vertical repairs.

* Carbon-Fiber strengthening of concrete structures.

« Waterproofing

* Specialized coatings.

« Sealing joints and cracks.

« Concrete spall repair.

« Installation of ground barriers.

« Lay concrete.

« Drainage solutions.

Construction Management and Supervision

« Ability to lead projects to successful completion.

« Inspire and lead team members to achieve project goals.

« Experienced and skilled in conflict resolution, facilitating cooperation and

creating a positive environment under stressful circumstances.

« Ability to effectively communicate using written and verbal skills to

clearly convey project details, expectations and feedback to direct

supervisors, team members and clients.

« Highly efficient in managing tasks, priorities and deadlines.

« Effective delegation skills.

¢ Skilled at planning and executing projects schedules, resource allocation

and logistics.

« Ability to make informed decisions under pressure, considering both

short-term impacts and long-term consequences.

* Ability to identifying issues quickly and develop effective solutions.

* Capacity to adjust strategies and approaches in response to unexpected

challenges, changes in project scope, or delays.

« Ensures that all aspects of the project meet specified quality standards

and regulations.

« Vigilant in monitoring work progress and identifying discrepancies or

potential improvements.

« Knowledgeable about insurance, safety compliance, and legal

implications in the construction industry.

« Skilled in implementing quality control measures to exceed client

expectations.

Other Technical Skills

« Basic Electrical

« Basic Plumbing

« Masonry

« Painting

« Drywall

« Framing



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