Security Officer Specialist

Kathleen Banks

Memphis, TN ***** +1-901-***-**** ******.*@*****.*** WWW: Bold Profile

Professional Summary

Diligent security officer with strong background in maintaining safety and security in various environments. Successfully handled numerous critical situations with calm and effective response. Demonstrated ability in conflict resolution and surveillance monitoring.

Professional security specialist with strong focus on safeguarding assets and ensuring safety. Demonstrates reliability and adaptability, consistently meeting needs of dynamic environments. Excels in team collaboration, communication, and conflict resolution while maintaining high standards. Skilled in surveillance, incident response, and access control, always prioritizing results and safety.

Diligent Security Officer with strong background in maintaining safety and security in various environments. Successfully handled numerous critical situations with calm and effective response. Demonstrated ability in conflict resolution and surveillance monitoring.

Diligent Security Officer with strong background in maintaining safety and security in various environments. Successfully handled numerous critical situations with calm and effective response. Demonstrated ability in conflict resolution and surveillance monitoring.

Accomplishments

I demonstrated the ability to ensure safety and security while maintaining order. Patrolled assigned areas with close supervision. Helped in conducting regular site inspections to ensure safety. I created detailed incident reports and maintained detailed of daily activities for correct reports.

Skills

Security

Customer service

Incident reporting

Property patrol

Maintaining order

Surveillance

Cleaning and sanitizing

Sanitation procedures

Infection control

Waste management

Attention to detail

Environmental sanitation

Cleaning equipment operation

Floor maintenance

Linen handling

Cleaning schedule adherence

Window cleaning

Restroom sanitation

Workplace safety compliance

Trash removal

Sterilization techniques

Hazardous chemical handling

Maintenance tasks

OSHA safety compliance

Soiled linen removal

Work History

Unarmed Security Officer, 03/2024 - 09/2024

Top Notch Personnel Inc. – Memphis, TN

Completed full building and grounds patrols to spot and investigate concerns.

Directed guests around building and answered accessibility questions.

Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.

Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.

Enhanced safety by conducting thorough and regular patrols of the premises.

Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.

Monitored alarm systems to detect any unauthorized entries into protected areas.

Cabin Service Cleaner, 05/2020 - 03/2024

American Queen Steamboat – Memphis, TN

Maintained cleanliness and hygiene within the cabins including job responsibilities such as cleaning, restocking supplies and ensuring safety standards were met. I also dusted. vacuumed, and I wiped down surfaces, including seats, and walls. Maintained cleanliness and hygiene standards specifically in the restrooms and galleys.Also made sure that towels and linens were cleaned, replaced and presented in an organized way. Removed all containers of unclean items and waste materials. I also restocked supplies and I made sure to respond to guest requests and maintained professional communication at all times..

Environmental Services Housekeeper, 01/2005 - 05/2020

Delta Medical Center – Memphis, TN

Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.

Practiced established infection control methods to reduce risks to patients, families, and medical staff.

Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.

Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.

Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

Aircraft Cleaner, 05/1990 - 05/2020

Northwest Airlines – Memphis, TN

Maintained, cleaned and sanitized interior of aircraft.

Fostered positive relationships with airline personnel through professional interactions during daily operations.

Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.

Assisted in training new team members on proper cleaning procedures and safety protocols.

Maintained a safe work environment by adhering to established safety guidelines and using personal protective equipment as needed.

Supported environmental initiatives by properly disposing of waste materials and recycling when applicable.

Enhanced aircraft cleanliness by thoroughly disinfecting cabins, lavatories, and galleys.

Improved turnaround time for aircraft cleaning services, ensuring timely departures.

Education

24: Business-Medical, 06/2009

Remington College-Memphis Campus - Memphis, TN

Received Medical billing and coding Certification

Certifications and Licenses

Guard Card

Driver's License

HIPAA received 2005

HIPAA or the Health Insurance Portability and Accountability Act was what I received while enrolled at Remington College where I majored in Medical Billing and Coding and was a member of the American Academy of Professional Coders. Hipaa is responsible for setting national standards for electronic health information transactions, privacy and security.

Languages

English

Full Professional

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