Project Manager Human Resources

ERIC M. REMSEN, PMP, CISSP

FARMINGVILLE, NY ***** 631-***-**** ********@*****.***

SENIOR PROJECT MANAGER

Eric Remsen is a senior level project manager with thirty (30) years of experience in facilities design, build-out, and technology deployment. He has proven to be an effective communicator both verbally and in writing whether it is to executives at a high level, or teammates working on the ground. He has, and will continue to provide, an effective bridge between all stakeholders in order to successfully achieve the intended result. Experience includes but is not limited to the following: DATA CENTER DESIGN / CONSTRUCTION

CONSTRUCTION DRAWINGS ANALYSIS

STRATEGIC ANALYSIS / PLANNING

TECHNICAL REPORTS / DOCUMENTATION

TENANT REPRESENTATIVE

CONSOLIDATION / RELOCATION PLANNING

COST REDUCTIONS / PROCESS IMPROVEMENTS

SCHEMATIC DESIGN

RADIO FACILITIES DESIGN / CONSTRUCTION

TECHNOLOGY DEPLOYMENT

CAREER HIGHLIGHTS

PRECISION TECHNOLOGY MANAGEMENT, INC. 2002 – PRESENT Motorola Solutions Inc. (MSI) (2019 – 2024)

Managed the site design and construction and oversaw the installation of the new NYPD IP-based radio system at two hundred ninety-five (295) site locations across the five boroughs of New York City. NYC Department of Information Technology & Telecommunications (DoITT) (2002 – 2018)

Participated in developing physical facility design and managed the construction of the technology spaces for the PSAC-1 and PSAC-2 911 Call Centers. Managed equipment inventories and developed the power & cooling specifications and AutoCAD layouts for the data center, telephone service rooms, IDF closets and radio rooms. Reviewed construction drawings, submittals and RFI’s. Managed the construction and evaluated all technology-related design enhancements to network and wireless infrastructure. Managed installations of new equipment and the replacements and upgrades of existing equipment. NYC Department of Information Technology & Telecommunications (DoITT) (2004)

Led project planning, management, and task execution for developing physical facility designs for technology and office spaces at 15 MetroTech Center. Project activities included equipment inventories, power & cooling specifications, AutoCAD layouts for the computer room, office spaces, cabling specifications and equipment installations and testing. Effectively evaluated technology-related designs.

NYC Housing Authority (NYCHA) (2004)

Developed the Data Center Design, and managed the relocation, technology project plan and construction. Developed and managed a comprehensive technology relocation project plan by interfacing with NYCHA staff to develop project plan details and validating equipment inventories and new equipment purchases to ensure compatibility and conformance with construction fit-out. Identified and tracked construction issues, tracked vendor processes, and monitored equipment and service delivery dates, (e.g. data / voice communications installations, new equipment delivery) installations and testing. ERIC M. REMSEN 631-***-****

NYC Housing Authority (NYCHA) (2003 – 2004)

Led project planning and task execution in developing a data center design for 20,000-square-feet of technology space. Project activities included developing equipment inventories with growth projections, power & cooling requirements, and layout of 20,000-square-feet of technology space on 1 floor and IDF closets on 8 office floors. Analyzed technology infrastructure components, including fiber and copper cabling design. NYC Human Resources Administration (HRA) (2003)

Strategically steered Data Center Construction Monitoring & Data Center Design, Relocation, and Technology Project plan development and management. Led a technology relocation project plan, including working with HRA staff to develop details, validating equipment inventories and purchases, and tracking issues. Tracked vendor processes and monitored equipment and service delivery dates, including those pertaining to data and voice communications installations, new equipment delivery, and equipment relocation and installation. NYC Department of Information Technology & Telecommunications (DoITT) (2002 – 2003)

Optimized project success by actively participating in planning, management, and task execution for the relocation of 10 NYC agency call centers and a new 311 call center. Addressed network requirements to provide access to legacy applications, along with confirming communication carrier service relocation requirements, and site and move readiness to include voice network operational, data network operational, desktop access operational, legacy application access operational, business requirements, training, and seating assignments. NYC Department of Education (DoITT) (2002)

Planned, managed, and executed tasks for a project focused on developing physical facility designs for office and technology spaces for the NYC DOE at 2 MetroTech Center. Handled equipment inventories, power & cooling specifications, AutoCAD layouts for the computer room, office spaces, and cabling specifications. Reviewed construction drawings, submittals and RFI’s. Evaluated technology-related design enhancements. Interfaced with general contractor, Signature Construction.

NYC Department of Information Technology & Telecommunications (D0ITT) (2002)

Relocated NYC Department of Housing Preservation & Development (HPD) call center from 100 Gold Street to 59 Maiden Lane as a preliminary step in establishing a 311 Call Center. Developed physical plant enhancement requirements (power, cooling, cabling, room layout), established relocation & reinstallation plans for PBX & auxiliary equipment, monitored communication carrier service relocation, and addressed network requirements. Managed applications migrations for agencies associated with 311. NYC Department of Information Technology & Telecommunications (DoITT) (2002) Participated in the design development and construction of the technology and call center spaces for the 311 Call Center. Managed all facets of equipment inventories, power & cooling specifications, computer room AutoCAD layouts, PBX room & auxiliary PBX room, and cabling specifications. Evaluated design enhancements equipment installations and application migrations. Interfaced with contractor, Accenture. NYC Human Resources Administration (HRA) (2002)

Supported design planning and management, for the development of a data center design for 40,000-square-feet of technology space. Developed equipment inventories with growth projections, power & cooling requirements and layout of 40,000-square-feet of technology space on three (3) floors, IDF closets on three (3) office floors and two (2) radio shelters on the roof. Reviewed construction drawings, submittals and RFI’s. Performed the analysis of the technology infrastructure components and the fiber and copper cabling design. Managed data center construction, the installation of new equipment and the migration of applications to the new platforms. ERIC M. REMSEN 631-***-****

NYC Law Department (2002)

Relocated Law Department technology equipment after the World Trade Center disaster. Coordinated efforts with Law Department technology staff and vendors to develop detailed equipment move scenarios. Relocated Law Department operations from 59 Maiden Lane to 100 Church Street and relocated the server environment from 59 Maiden Lane to 11 MetroTech Center. Designed and managed migration of the Law Department to a new email hardware platform. Implemented a new Storage Area Network at 11 MetroTech Center. Designed and managed the migration of stored data via the Veritas data replication solution from the SAN at 59 Maiden Lane to the new SAN at 11 MetroTech Center.

DIMENSION DATA INTEGRATED SYSTEMS GROUP 1999 – 2002 Senior Project Manager

Participated in the design and managed the implementation of high-availability network infrastructures, including managing the data center, office, and technology relocations, as well as developing and managing large-scale project contracts, project plans, and Service Level Agreements (SLAs). Developed test plans and documentation

Cost-effectively managed project expenses to original budget estimates.

Planned and prioritized centralized project schedules for seamless completion of projects.

Coordinated efforts with co-location facilities and data centers for power, space, and HVAC requirements. COMPUTER SCIENCES CORPORATION 1995 – 1999

IT / Network Operations Manager (1997 – 1999)

Applied strong leadership talents toward directing a top-performing staff of 23 engineers and technicians based in Cambridge, MA, Dallas, NY, Chicago, IL, and San Francisco, CA, as well as 3 technicians in the United Kingdom, Germany, and Amsterdam. Coordinated and managed comprehensive data center operations, including change and problem management, server fail-over solutions, disaster recovery, global backup and recovery solutions, and staff loading analyses. Managed network and data center operations for the Headquarter and eight (8) satellite office locations in the US and Europe.

Co-managed the Macintosh to Windows PC migration for the CSC Index User community.

Co-designed and managed implementation of 7 regional office data centers throughout the U.S.

Designed and managed implementation of 2 primary data centers in Cambridge, MA and London, England.

Generated 2.4 million dollars in cost savings by managing the design and implementation of a combined voice and data network architecture with 6 nodes in the United States and 3 nodes in Europe, including managing team activities across 6 states in the U.S. and 2 countries within Europe implementing 9 separate office nodes. Senior Network Project Manager (1995 – 1997)

Expertly led project planning and implementation, contracts, and Service Level Agreements (SLAs) for diverse projects, including managing disaster recovery and business continuity planning and guidelines for offices, sites, and applications associated with MAN and GWAN (Global Wide Area Network), as well as providing monthly status reports to clients.

Led implementation of JP Morgan MAN in New York, Del, London, and Paris.

Managed the implementation of a new ATM pilot network for JP Morgan with MCI.

Led Y2K remediation project for MAN and GWAN to help JP Morgan meet FED requirements.

Designed and implemented Bell Atlantic OC-12 SONET infrastructure across 5 JP Morgan locations.

Designed and managed implementation of key network and telecommunication systems for JP Morgan. ERIC M. REMSEN 631-***-****

EDUCATION & PROFESSIONAL DEVELOPMENT

NEW YORK INSTITUTE OF TECHNOLOGY

Bachelor of Science in Computer Science (Technical Writing Minor) Professional Development

Certified Information Systems Security Professional (CISSP) (ISC)2 Project Management Professional (PMP) PROJECT MANAGEMENT INSTITUTE Certification in Electronic Technology GRUMMAN DATA SYSTEMS INSTITUTE ERIC M. REMSEN 631-***-****

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