Matthew Flournoy
Kansas City, MO *****
****************@*****.***
Professional Summary
Skilled supervisor with 10 years of experience in various roles, including maintenance, operations, and food service. Proficient in customer service, order fulfillment, and team management. Possesses certifications in welding and OSHA 10.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Supervisor
Elevate Dispensary-Raytown, MO
February 2024 to October 2024
• Managed a team of XX sales representatives in the cannabis industry, consistently exceeding monthly sales targets by XX%
• Developed and implemented strategic sales plans to penetrate new markets and expand customer base, resulting in a XX% increase in revenue
• Established and maintained strong relationships with key accounts, ensuring repeat business and maximizing customer satisfaction
• Led product training sessions for sales team members to enhance their knowledge of cannabis products and improve selling techniques
• Provided regular reports on sales performance, market trends, and competitor analysis to senior management
• Conducted market research to identify target demographics for specific products or services within the cannabis industry
• Trained new hires on company policies/procedures as well as state regulations related to the sale of cannabis products
• Developed pricing strategies based on market analysis, product positioning, competitive landscape, and profit margins goals
MIP Associate
Terrabis-Kansas City, MO
December 2023 to February 2024
Cultivation Technician
Greenlight Dispensary-Kansas City, MO
July 2023 to October 2023
Cultivate Marijuana.
Maintenance Worker
InterSolutions, LLC-Kansas City, MO
September 2022 to March 2023
Perform basic repair and maintenance on apartment units. And maintain the property grounds. Operations Associate
DoorDash Essentials-Kansas City, MO
September 2022 to February 2023
1. Pick and pack orders.
2. Receive and audit inventory.
3. Stock and rotate product.
4. Maintain a clean work environment.
Powered Industrial equipment operator
Grainger-Kansas City, MO
June 2022 to August 2022
Use power industrial equipment to pick customer orders. Cook
Chipotle Mexican Grill-Kansas City, MO
August 2021 to October 2021
• Prepare and Cook food to company standards.
• Maintain a clean work space.
Laborer
GKW Restoration
February 2021 to June 2021
Performs tuck point, caulking, and masonry
● Maintain a clean and safe job site
Stocker
Aramark
2019 to 2021
Served food on a serving line
● Sanitized and cleaned work area/equipment
Picker/Loader
Insulite Glass
2018 to 2019
Tag and organize glass for customer orders
● Prepare glass and racks for shipping
● Systematically plan for and load trucks to deliver customer orders
● Lift individual and group pieces from 75-100 lbs Picker
S&S Activewear
2017 to 2018
Completed orders by locating and pulling products in the warehouse
● Operated inventory scanners to fill orders
● Maintained a low error rate and worked at a fast pace Cashier/Customer Service
Casey's General Store
2015 to 2016
at end/beginning of shifts
• Stocked shelves
• Cleaned store and maintained shelf facing
• Closed out register
•
Education
Certification in Welding
Southeast Kansas Education Service Center - Norton, KS February 2021
Associate's degree in General Studies
Kansas City Kansas Community College - Kansas City, KS May 2010 to October 2012
Skills
• Warehouse experience
• Construction
• Cash register
• Supervising experience
• Basic math
• Order fulfillment
• Customer service
• Precision measuring instruments
• English
• Welding
• Computer skills
• Recruiting
• Customer service
• POS
• Cash handling
• Team management
• MIG welding
• Industrial equipment
• Blueprint Reading
• Property management
• Hotel experience
• Industrial Equipment Experience
• Conflict management
• Fabrication
• Stocking
• Mowing
• Caulking
• Laboratory experience
• Retail sales
• Cash handling
• Masonry
• Heavy lifting
• Order Picking
• Sales
• Sales
• Communication skills
• Masonry
• Restoration Industry Experience
• Hospitality
• RF scanner
• Plumbing
• Property maintenance
• Leadership
• Supervising experience
• Maintenance
• Drywall
• Time management
• Facilities Maintenance
• Handyman experience
• Negotiation
• Security
• HVAC
• Gardening
• Guest services
• Load & unload
• Welding
• Organizational skills
Certifications and Licenses
OSHA 10
Present
Welding Certification
Present
Driver's License
Driver's License
CPR Certification
Food Handler Certification
Medical marijuana agent card
July 2023 to July 2026