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Supervisor

Location:
Kansas City, MO
Posted:
May 14, 2025

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Resume:

Matthew Flournoy

Kansas City, MO *****

****************@*****.***

+1-816-***-****

Professional Summary

Skilled supervisor with 10 years of experience in various roles, including maintenance, operations, and food service. Proficient in customer service, order fulfillment, and team management. Possesses certifications in welding and OSHA 10.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Supervisor

Elevate Dispensary-Raytown, MO

February 2024 to October 2024

• Managed a team of XX sales representatives in the cannabis industry, consistently exceeding monthly sales targets by XX%

• Developed and implemented strategic sales plans to penetrate new markets and expand customer base, resulting in a XX% increase in revenue

• Established and maintained strong relationships with key accounts, ensuring repeat business and maximizing customer satisfaction

• Led product training sessions for sales team members to enhance their knowledge of cannabis products and improve selling techniques

• Provided regular reports on sales performance, market trends, and competitor analysis to senior management

• Conducted market research to identify target demographics for specific products or services within the cannabis industry

• Trained new hires on company policies/procedures as well as state regulations related to the sale of cannabis products

• Developed pricing strategies based on market analysis, product positioning, competitive landscape, and profit margins goals

MIP Associate

Terrabis-Kansas City, MO

December 2023 to February 2024

Cultivation Technician

Greenlight Dispensary-Kansas City, MO

July 2023 to October 2023

Cultivate Marijuana.

Maintenance Worker

InterSolutions, LLC-Kansas City, MO

September 2022 to March 2023

Perform basic repair and maintenance on apartment units. And maintain the property grounds. Operations Associate

DoorDash Essentials-Kansas City, MO

September 2022 to February 2023

1. Pick and pack orders.

2. Receive and audit inventory.

3. Stock and rotate product.

4. Maintain a clean work environment.

Powered Industrial equipment operator

Grainger-Kansas City, MO

June 2022 to August 2022

Use power industrial equipment to pick customer orders. Cook

Chipotle Mexican Grill-Kansas City, MO

August 2021 to October 2021

• Prepare and Cook food to company standards.

• Maintain a clean work space.

Laborer

GKW Restoration

February 2021 to June 2021

Performs tuck point, caulking, and masonry

● Maintain a clean and safe job site

Stocker

Aramark

2019 to 2021

Served food on a serving line

● Sanitized and cleaned work area/equipment

Picker/Loader

Insulite Glass

2018 to 2019

Tag and organize glass for customer orders

● Prepare glass and racks for shipping

● Systematically plan for and load trucks to deliver customer orders

● Lift individual and group pieces from 75-100 lbs Picker

S&S Activewear

2017 to 2018

Completed orders by locating and pulling products in the warehouse

● Operated inventory scanners to fill orders

● Maintained a low error rate and worked at a fast pace Cashier/Customer Service

Casey's General Store

2015 to 2016

at end/beginning of shifts

• Stocked shelves

• Cleaned store and maintained shelf facing

• Closed out register

Education

Certification in Welding

Southeast Kansas Education Service Center - Norton, KS February 2021

Associate's degree in General Studies

Kansas City Kansas Community College - Kansas City, KS May 2010 to October 2012

Skills

• Warehouse experience

• Construction

• Cash register

• Supervising experience

• Basic math

• Order fulfillment

• Customer service

• Precision measuring instruments

• English

• Welding

• Computer skills

• Recruiting

• Customer service

• POS

• Cash handling

• Team management

• MIG welding

• Industrial equipment

• Blueprint Reading

• Property management

• Hotel experience

• Industrial Equipment Experience

• Conflict management

• Fabrication

• Stocking

• Mowing

• Caulking

• Laboratory experience

• Retail sales

• Cash handling

• Masonry

• Heavy lifting

• Order Picking

• Sales

• Sales

• Communication skills

• Masonry

• Restoration Industry Experience

• Hospitality

• RF scanner

• Plumbing

• Property maintenance

• Leadership

• Supervising experience

• Maintenance

• Drywall

• Time management

• Facilities Maintenance

• Handyman experience

• Negotiation

• Security

• HVAC

• Gardening

• Guest services

• Load & unload

• Welding

• Organizational skills

Certifications and Licenses

OSHA 10

Present

Welding Certification

Present

Driver's License

Driver's License

CPR Certification

Food Handler Certification

Medical marijuana agent card

July 2023 to July 2026



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