Administrative Assistant Data Entry

GLORIA CASTILLA

Phone: 832-***-****

Email: *******@*****.***

Employment History

**/****-******* ***** ********* (contract assignment)

Law Office of Henry K. Nguyen

Law Office of Matthew D. Sharp

Upload all new cases, create profile in database, (Mycase and Dropbox). Efiled supporting documents for Motions, Subpoenas and Orders to corresponding County courts. Filed all ALR hearings. Answered phones for both attorneys. Created and sent all invoices and collected payments from clients. Communicated with court coordinators for Docket settings, Resets and filed all LOR and Standard Rep Letter with the courts.

08/2023 – 5/2024 Administrative Assistant/Clerk III

Montgomery County Elections, Conroe TX

Data Entry, processing all incoming Voter Registration applications via USPS mail and online. Assist with the process of handling Elections at different locations. Receiving of all materials and Voter machines after each Election. Send all BBM applications to voters upon request. Greet all clients. Send and receive all incoming and outgoing mail. Answer calls and assist with verifications.

05/2018 - 02/2023 Administrative Assistant

Harris County Social Services, Houston, TX

Directly reported to Disaster Recovery Manager, maintaining data for all DR programs. Responsible for preparing CSD files and providing weekly and monthly accurate data for all DR cases. Weekly and monthly data reports for maintaining the productivity of each case file. Providing GLO monthly data for all DR CDBG cases, including but not limited to sending out correspondence to clients and case managers. Export reports from HMIS systems used by Harris County. Back up to the receptionist, answering the heavy switchboard.

02/2016 - 01/2018 Receptionist/Clerk

Insperity (Law Office of Stewart J. Guss, Houston, TX

Responsible for CSC/Drop cases. Collected all documents necessary to scan closed and dropped cases. Sent all correspondence to clients for purposes of notifying them of Non-representation and out all welcome letters to PNC. Distributed faxes to 60-plus employees. Answered high-volume incoming calls.

08/2012 - 08/2013 CST II

Office of Attorney General, HOUSTON, TX

Processed all new applications for child support services for the State of Texas sent online entered data into database. Created case folders and forwarded to the appropriate field office. General office duties as assigned.

09/2007 - 03/2011 Clerk II

HISD, Houston, TX

Responsible for maintaining school records; data entry; sent correspondence for all in-school and out-of-school suspensions to parents. Recorded all discipline records in Chancery (Federal and State database). Interpreter for Spanish-speaking parents during ARD meetings for the Special Ed Dept. Maintained Leaver files and obtained information for tracking and school records of all students who withdrew from our school. Answered phones, faxed, made copies, and served as Administrative Assistant for all Assistant principals.

Education History

High School Diploma - 1987

Waltrip High School, TX

Occupational Licenses, Certificates and Training

PII Security Training

HMIS Training

(Bi-lingual) - Fluent in Spanish

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