Service Representative Customer
Resume:
DaRiyah Crockett
Executive Summary: Reliable, respectful and mature high school Graduate
(freshman/sophomore/junior/senior) seeking a challenging position as a customer service representative.
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EXPERIENCE
Walmart Team Lead
Salt Lake City
August 2024- February 2025
● Ensured customer satisfaction by greeting guests and responding to their questions promptly and courteously.
● Measured and weighed items to meet quality standards and prevent waste.
● Handled, mixed and stored chemical cleaners in compliance with safety requirements, and standard operating procedures.
● Provided guidance to team members in completing assigned tasks.
● regularly toured my department to make sure it met and exceeded customer expectations.
● Had the opportunity to lead teams ranging from 5 to 30 individuals, promoting collaboration and productivity.
● Maintained a well-groomed appearance and adhered to professional dress standards.
● Prioritized tasks, executed key processes, and consistently delivered results aligned with the store’s overall objectives.
● Trained new employees on company policies, procedures, and job duties.
● Communicated effectively, took direction from all levels of leadership, and turned that guidance into actionable results.
● Sorted product components on work tables to maintain maximum AWARDS
National Honors Society
LANGUAGES
English
References :
Robert Hagey
n/a
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organization and productivity.
Chick -Fil-A Crew Member
Dallas Tx
September 2022- May 2023
● Upheld the core values of the business in all aspects of my work.
● Set up tables for service, place food and beverages on tables, and replenish items as necessary.
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● Prepared, assembled, and served food items at designated stations.
● Courteously greeted guests, took orders, and provided menu explanations and suggestions.
● Ensured that both the products and guest experience aligned with our brand, culture, and standards of excellence.
● Communicated clearly and effectively with team members and leadership.
● Maintained a clean and safe environment by mopping, sweeping, taking out trash, and caring for equipment.
● Interpreted regular or modified menus
● Maintained a well-groomed appearance and adhered to professional dress standards.
● Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
● Developed and maintained a comprehensive system for tracking progress on projects.
● Managed inventory levels of supplies used in production activities.
● Separated products according to weight, grade and size of material to produce final product.
● Selects and places correct items on customers trays and bags.
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Penn Foster High School — Diploma
Feburary 2021 - February 2025
GPA: 3.72
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