Entry-Level Fiber Optic

Jada Massey-Cole

Washington, D.C. ************@*****.*** 202-***-****

PROFESSIONAL SUMMARY

Motivated and detail-oriented Broadband Telecommunications student with practical experience in digital communication systems, network development, and fiber optic technologies. Eager to secure an internship or entry-level position to leverage my technical expertise and project experience, contributing to the development of innovative telecom solutions while further enhancing my skills in a rapidly evolving industry.

SKILLS

●Network Fundamentals

●Equipment and Systems

●Signal Processing

●VoIP Systems and PBX Configuration

●Troubleshooting and Diagnostics

●System Integration

EDUCATION

Telecommunications Technologies: Telecommunication February 2025- May 2025

United Planning Organization Washington, DC

●Occupational Safety Hazard Administration (OSHA-10)

●Entry-Level Telecommunication, Copper Cabling and Fiber Optic Technician's Training.

1. Telecommunications Technologies for the Introduction to Telecommunications (38 Bicsi credits)

2. Network Cabling Specialist Copper-Based Systems (35 Bicsi credits)

3. Network Cabling Specialist Fiber Optic-Based Systems (32 Bicsi credits)

●High School Graduate

Maya Angelou Public Charter

August, 2014 to June, 2017 5600 East Capitol ST NE Washington, DC 20019

EXPERIENCE

Telecommunications Technician Trainee February 2025- May 2025

United Planning Organization Washington, DC

●Knowledge of telecommunications systems, protocols, and technologies.

●Familiarity with network architecture and operation.

●Excellent problem solving and analytical skills.

●Knowledgeable & proficient in troubleshooting and resolving basic telecommunications issues.

●Advanced hands on experience in the installation, preparation, repairing, and keeping up the maintenance of structured cables

●Termination of two pair and four pair cables (RJ45 and RJ11)

●Wiring, testing and configuring 66 block and 110 block positions with the experience with Punch Down tools

●Efficient in the terminations of copper based coaxial connectors such as crimp and compress; and optical fiber (ST, SC, and LC connectors),Splice,Hybrid etc.

●Performed mechanical and fusion cable splices for copper and optical fiber

●Knowledge and training with the pulling cable and bend radius; organizing and keeping up the cosmetics of cables, firestopping, and labeling cables to industry standards. (NEC, ANSI, EIA/TIA).

●Osha 10 hour training to provide basic safety and health training for workers

●Excellent problem solving and analytical skills.

●Effective verbal and written communication and teamwork abilities.

●Basic understanding of fiber optic and copper cabling systems

●Skilled with utilizing telecommunications testing and diagnostic tools.

●Strong understanding of voice and data transmission technologies.

Reservationist June 2023 to April 2024

Mv Transportation Inc. (Metro access Call-Taking) Maryland

●Efficiently answer passenger calls, minimizing hold times and ensuring timely responses.

●Accurately collect trip details within designated timeframes and input data into the system.

●Provide passengers with relevant information regarding trip booking, safety guidelines, and system services.

●Handle passenger cancellations and follow-up calls to ensure consistent service and satisfaction.

●Maintain positive communication and contribute to a high level of customer service and employee morale.

Direct Support Professional February 2022 to September 2022

Saint John’s Community Services

●Assisted residents with activities of daily living (ADLs), including personal hygiene, mobility, and toileting.

●Prepared and served meals for residents, ensuring proper nutrition and dietary needs were met.

●Maintained cleanliness by sterilizing residents' rooms, laundry, and kitchen areas.

●Supported residents with daily routines such as bathing, brushing teeth, and washing their faces.

●Transported residents safely between locations (e.g., wheelchair to bed) and documented any incidents, meal consumption, and ADL completion.

Contact this candidate