Customer Service Quality Control

Ce'Aira Banks

Flint, MI *****

***********@*****.***

810-***-****

Seeking a position to utilize my skills in communication, customer service, and problem solving to contribute to the growth of an institution. With the ability to work in a fast paced environment, I have experience working collaboratively within a large organization. My attributes are dependability, flexibility and passion for working with children. I am committed to superior customer service. I am an independent self-starter that also thrives in working in team settings. Work Experience

Order Picker

Walmart-Flint, MI

May 2023 to 2024

· Floor operations trainer

· Identify and satisfy customer issues

· Resolve Shipping and logistics matters

· Remain current on company procedures and policies

· Maintain supplies, inventory, quality control etc. Traveling Beautician

Michigan & North Carolina Clientbase

January 2014 to Present

· Hairstyling- Women, men and kids

· Marketing/Advertising

· Social media management

· Customer recruitment/relationships

· Inform customers on warranty status

Electronic Assembler

Magna/Entech Staffing-Grand Blanc, MI

November 2022 to May 2023

· Follow company protocols to promote a safe work environment

· Collaborate with staff to improve quality product outcomes

· Draft reports of daily activities

· Create and test electronic units of vehicle cameras

· Complete satisfactory line production

Cashier & Customer Service Representative

Walmart-Flint, MI

May 2014 to March 2018

· Customer service assistance

· Process transactions

· Completed customer service training

· Take on additional roles when need

Applications

· Microsoft Word

· Excel

Education

Bachelors of Arts in Graphic Design Attending

Mott Community College - Flint, MI

April 2009 to Present

High School Diploma

Northwestern High School - Flint, MI

January 2009 to May 2012

Skills

• Experience with Children

• Graphic Design

• Quality Control

• Microsoft Excel

• Microsoft Word

• Microsoft Powerpoint

• Logistics

• Art

• Logistics

• Shipping & receiving

• Party decorator

Additional Information

• Clubs/ Community Service

• Arts and craft with kids09/2012 - Present

• Free hair lessons for kids 08/2012-Present

• Free hairstyling for kids/Parents who are in need 08/2012 Present

• Picnics/Motivational talks with kids 08/2012-Present

• Providing necessities for less fortunate 08/2012-Present

Contact this candidate