Customer Service Front Desk

Tina Dalrymple **** Kimesville Road Liberty, NC **298

************@***.*** • Cellular 336-***-****

Summary

To have the ability to execute programs using limited resources. Problem solving, leadership and communication skills are some of the qualities developed from my experience as an able customer relations representative.

OBJECTIVE: Secure a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people. Looking for a company that I can grow with.

Areas of Expertise

• 6 years of customer service

• Work well as a team member or independently.

• Strong organization and communication skills.

Experience

Caracole-High Point N.C. October 09-2019 - Present Front Desk Receptionist

. Answer phones

. Greet Visitors

. Order office supplies

. Process and distribute all mail.

. Track and receive fed ex packages.

. Call for service and maintenance for vending machines.

. Keep manual updated for caracole’s policies and procedures Carolina Hosiery Inc., Burlington NC August 2014 –October-2019 Warehouse Supplier

• Pull work orders for warehouse

• Print labels for carton/goods

• Responsible for inventory

• Fill/package goods

Cox Toyota, Burlington NC June 2008 to June 2011

Cashier/Rental Car

• Greeted customers, answered and received telephone calls and processed rentals.

• Responded to customer questions and complaints and resolved overdue rentals.

• Advised customers of suspended account status, requested dates for payment on delinquent accounts and updated customer information.

Legacy Classic Furniture, High Point NC February 2005 to January 2008 File Clerk

• Arranged documents alphabetically. Cleaned out and organized files, disposed of old material, and make sure all documents had been filed properly.

• Responsible for maintaining accessible and efficient filing system.

• Additional responsibilities included entering data, sorting mail, performing word processing tasks, and operating fax and copy machines.

Holt Hosiery Inc, Burlington NC 1994 to 2004

Machine Operator

• Read production order to determine type and size of items scheduled for printing and mailing

• Inserted material for printing and addressing into loading rack on machine.

• Observed machine operation to detect evidence of malfunctions during production run. Education

Alamance Community College, Burlington NC

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