Customer Service High School

LC

LEE-ANN MARY CHALLENGER DALEY

*************@*****.*** 281-***-**** Katy, TX 77449

** **** ********** ** ******** Service and People Management. 7 years experience in Optical Dispensing.

Customer Service 28 years experience

Computer Literate

Sales oriented

Cashing Skills

Stock

Unicomer Dominica West Indies

Optical Dispensing Assistant

07/2016 - 03/2024

Assisted optometrists in providing optical services to patients. Performed vision tests, including acuity and color blindness tests. Dispensed eyewear according to prescription specifications. Unicomer Dominica West Indies

Customer Service Manager

10/1996 - 07/2016

Manage Team Performance and Development to ensure attainment of 85% and over key Performance Indicators.

Keep all department cost under control.

To exceed all Income Streams over budget.

To Lead and Motivate Team.

To achieve 85% and above in all Customer Satisfaction Surveys. To develop employees through on the job and structured and training sessions.

Cambridge International Management College United Kingdom Diploma Human Resource in Human Resources Development 06/2007

ICS USA

High School Diploma

02/1992

Convent High School Dominica West Indies

High School Diploma

05/1985

Summary

Skills

Experience

Education and Training

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