Quality Assurance Process Improvement

Victor O. Johnson

Manufacturing Technician

***********@*****.*** • 713-***-****

• Houston, TX 77053

Accomplished and results-driven professional with a proven track record of ensuring optimal production efficiency, quality assurance, and equipment reliability in fast-paced manufacturing environments. Adept at operating, maintaining, and troubleshooting advanced machinery to minimize downtime and meet production targets. Showcase strong technical acumen, strict adherence to safety protocols, and an unwavering commitment to continuous improvement. Excellent in collaborating with cross-functional teams to implement process enhancements, improve output, and reduce operational costs. Proficient in lean manufacturing practices and quality control methodologies, contributing to streamlined workflows and superior product standards. Renowned for problem-solving prowess, adaptability across multiple work environments, and a trailblazing approach to process improvement.

Areas of Expertise

Equipment Operation & Maintenance

Troubleshooting & Repair

Production Efficiency

Quality Assurance

Lean Manufacturing

Safety & Compliance

Process Improvement

Technical Documentation

Team Training & Development

Inventory & Supply Management

Data Analysis & Reporting

Forklift & Material Handling

Professional Experience

SLB, Rosharon, TX Dec 2021 – Oct 2024

Manufactory Technician

Operated advanced assembly robotics via HDMI interfaces to maintain streamlined manufacturing processes. Conducted comprehensive monthly safety audits to identify potential hazards and report findings to facilitate timely resolution and uphold occupational safety standards. Utilized electric sit-down forklifts for efficient material handling and warehouse management.

●Developed and delivered skill-enhancement training for new packaging personnel, ensuring adherence to company protocols and quality assurance.

●Mitigated operational disruptions and met daily production goals despite encountering shift-specific challenges.

Fiserv, Stafford, TX Nov 2020 – Sep 2021

Forklift Operator

Monitored and maneuvered Cherry picker forklift to heights of up to 20 feet within a high-volume warehouse environment, ensuring timely and safe retrieval and transportation of products. Managed delivery coordination of products to required workstations, effectively streamlining distribution process. Utilized computer database systems for tracking inventory and order progress, maintaining records to support efficient warehouse operation and order fulfillment.

●Enhanced warehouse efficiency by ensuring zero orders were returned unused, optimizing product utilization.

●Maintained a perfect safety record throughout handling of goods in a fast-paced warehouse setting.

●Demonstrated flexibility and problem-solving skills by adapting to rapidly changing warehouse demands and conditions.

●Fostered a collaborative work atmosphere, contributing as a proactive team member in various warehouse activities.

●Displayed initiative and innovation in improving warehouse processes and product handling methods.

Randstad Staffing, Houston, TX July 2020 – Oct 2020

Warehouseman Manufactory

Executed minor repairs on major appliances, documenting necessary maintenance work for accurate record-keeping. Operated within a production line, assuming various roles to maintain workflow efficiency. Utilized hand and air tools to assemble components in accordance with product specifications.

●Provided support in procurement and warehouse management, ensuring accurate box filling and inventory control.

●Excelled in a multicultural team environment, enhancing team cohesiveness and cross-cultural communication.

SLB, Rosharon, TX July 2017 – April 2020

Manufactory Technician

Adapted to various work stations as production demands shifted, ensuring seamless transition and sustained productivity. Maneuvered electric forklift skillfully to replenish floor stock and maintain inventory levels. Spearheaded onboarding process, significantly reducing learning curve for new hires through effective mentoring and instruction.

●Operated within packaging department, handling 35% of total parts processed during respective shifts.

●Demonstrated exceptional problem-solving abilities, frequently resolving complex issues without escalation.

●Provided comprehensive training to new employees across multiple stations to promote skill development and versatility within team.

Various Temporary Employment Service, Houston, TX Nov 2016 – Aug 2017

Short Term Temp

Engaged in assembly tasks for sectors including Oil and Gas, fulfilling role of Assembler with precision and efficiency. Fabricated braking systems, assembling 30-piece units each workday, ensuring quality and consistency to meet production deadlines. Operated on assembly line, reworking oil monitoring devices with skillful drilling and tapping to maintain a productive output of 25 units per hour. Adjusted to rapidly changing work environments and assignments across various industries, demonstrating adaptability and problem-solving aptitude.

●Exemplified versatility by working effectively in diverse settings, from car auctions and warehouses to moving services and light construction.

●Earned recognition for exceptional teamwork and innovation in challenging and dynamic work conditions.

Waterworld USA, Houston, TX Sep 2015 – Oct 2016

Assembler

Coordinated with sales team to ensure expedited availability of products for regular customers. Managed weekly procurement of necessary tools for department to maintain seamless operation. Assisted in product simplification to enhance system functionality and reliability. Accelerated production timelines by cutting system build times in half, significantly optimizing manufacturing process.

●Optimized assembly processes for Light Commercial water filtration systems, contributing to a 45% increase in sales over a three-month period.

●Reduced build time by 60%, enhancing production efficiency and customer satisfaction.

●Simplified water system products, leading to improved performance and user accessibility.

Parker Hannifin, Houston, TX Nov 2012 – June 2015

Warehouse/ Press Operator

Operated within a high-performing Kitting cell, ensuring efficient handling and preparation of materials for distribution. Assisted quality inspectors in routine assessments, contributing to maintenance of product standards. Operated multiple rubber press machines to meet production targets.

●Excelled in cross-functional roles, working effectively across multiple areas and various departments.

●Operated electric pallet jacks and forklifts to organize and transport supplies, contributing to seamless flow of warehouse logistics and maintaining a high level of operational efficiency.

Additional Experience

Medium Voltage Assembler Powell Industries, Houston, TX

Home Service Technician Geek Squad Best Buy, Elkridge, MD

Dishwasher Repair Technician Sears Parts & Repair Center, Glen Burnie, MD

Warehouseman-Forklift Operator Bucks Distributing, Upper Marlboro, MD

Education

Apprentice Electrical Technician (Certificate) Houston School of Carpentry, Houston, Texas

Electronics Computer and Telecommunication (Associates Degree) Brightwood (T.E.S.S.T) College, Beltsville, Maryland

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