Jerome Walker
Greenville, MS *****
**********@*****.***
Work Experience
Store Manager
Premium Wireless-Greenville, MS
March 2023 to Present
I oversee the hiring and training of new employees. I am in control of three stores in the region and make sure that they are up to standard on operations and numbers. I work in direct contact with corporate to uphold daily and monthly standards.
Area Supervisor
Metro by T-Mobile (authorized dealer)-Greenville, MS January 2016 to Present
I oversee the daily operations of the Metro stores here in the Delta. I make sure all the stores, managers and employees are upholding everything to corporate standards. I handle the business operations outside of the stores daily operations. I am in control of hiring management for the stores and also helping store managers with the hiring process.
Supervisor
Comcast-Minnetonka, MN
April 2013 to November 2015
My daily tasks were to make sure my team was performing up to company standards and proving top help to customers and companies who were experiencing issues with their service. I performed evaluations and lead meetings to keep the staff up to date on new procedures and policies. Senior Clinical Administrative Coordinator
Optum-Minneapolis, MN
November 2010 to April 2013
My duties included training and coaching new customer service representatives on how to set up doctor appointments for new clients to the company. I lead meetings to keep my team and fellow senior administrators up to date on new policies and procedures. Education
Some college in Business
Bethel University - Minneapolis, MN
June 2012 to June 2014
Skills
• Logistics
• Computer skills
• Interviewing
• Leadership
• Sales
• Profit & Loss
• Negotiation
• Budgeting
• Retail sales
• Human Resources
• Team Management
• Merchandising
• Mentoring
• Retail Management
• Management
• Supervising Experience
• Store Management Experience
• Payroll
• Employee Evaluation