Customer Service Team Member
Resume:
Michelle Day
To obtain a position where I can demonstrate my Customer Service Supervision skills and abilities while gaining valuable experiences.
Dinuba, CA 93618
*************@*****.***
Professional Summary
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Store Associate
Mercado Latino-Dinuba, CA
April 2023 to Present
1. Stock beverages and alcohol beverages
2. Customer service
3. Kept work area free and safe hazards
Team Member
Kentucky Fried Chicken / Long John Silvers-Dinuba, CA January 2017 to July 2017
Packer, stocked inventory, cashier, customer service, operations of drive food orders, Ect. Team Member
Proteus Inc.-Dinuba, CA
January 2017 to July 2017
1. Handled cash transactions
2. Took customer orders
3. Operated drive thru window
4. Customer Service
In Home Caregiver
In Home Support Services (IHSS)-Fresno, CA
March 2013 to June 2014
1. Worked with Women with dementia
2. Medical Appointments
3. Assisted in everyday needs such as bathing, feeding, and dressing 4. Gave emotional and moral support
5. Monitored physical conditions to notify medical staff of concerns. Night Shift Supervisor
Walmart-Dinuba, CA
February 2009 to November 2010
1. Supervised frontend store
2. Handled money transactions
3. Performed over-rides
4. Assisted customer's questions and concerns
Sales Associate
Walmart-Visalia, CA
November 2005 to June 2007
1. Stocked store merchandise
2. Completed back room inventory
Education
certificate in Business Management
College of the Sequoias-Visalia, CA
August 2005 to July 2007
Skills
• Medication Administration (10+ years) (10+ years)
• Memory Care (10+ years)
• Direct support
• Computer Skills (10+ years)
• Supervising Experience
• Microsoft Word (10+ years)
• Alzheimer's Care (10+ years)
• Merchandising
• Math (10+ years)
• Nursing (10+ years)
• Food Preparation (10+ years) (10+ years)
• Home Care (10+ years)
• Caregiving (10+ years)
• Resident's rights
• Meal Preparation (10+ years)
• Customer service
• Teaching
• Computer Operation (10+ years)
• Critical Care Experience (10+ years)
• Behavior management
• Commercial Cleaning
• Laundry (10+ years)
• Childcare
• Cooking (10+ years)
• Nursing home experience (10+ years)
• Social Work (10+ years)
• Vital Signs (10+ years)
• Computer literacy (10+ years)
• Case Management (10+ years)
• Special needs (10+ years)
• Crisis Intervention (10+ years)
• Tube Feeding (10+ years)
• Cleaning Experience (10+ years)
• Senior Care (10+ years)
• Cleaning
• ADLs
• Assisted living
• Load & unload
• Hoyer Lift (10+ years)
• English (10+ years)
• HIPAA
• Dementia Care (10+ years)
• Patient Care (10+ years)
• Sales
• Heavy lifting
• Developmental disabilities experience
• Hospice Care (10+ years)
• Autism experience
• Stocking
Languages
• Spanish - Beginner
Certifications and Licenses
Driver's License
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