Customer Service Warehouse Operations

Kelenn I. Craig

CONTACT

Oklahoma City, OK *****

***- ***-****

***********@*****.***

PROFESSIONAL

SUMMARY

I am an enthusiastic and driven

student seeking to leverage my

diverse experience in leadership,

warehouse operations, and fast-food

service to gain real-world experience

and contribute to a dynamic

organization. With a proven track

record of completing tasks on time,

both independently and in team

settings, I am known for my reliability

and commitment to excellence.

My experience in high-pressure

environments has honed my ability to

provide exceptional customer service

while staying organized and

maintaining accuracy. I am proficient

in utilizing inventory management

systems to ensure the timely and

precise fulfillment of orders. My goal

is to bring my strengths in task

management, customer service, and

teamwork to a company where I can

contribute to its growth and achieve

my own professional development.

While my ultimate aspiration is to use

my Business degree to pursue a

career in sports recruitment, I am

currently seeking an opportunity to

apply my skills in a position where I

can advance company objectives

and grow as a professional. I am

eager to learn, take on new

challenges, and contribute to a

company that values ambition and a

strong work ethic.

SKILLS

■ Teamwork Skills

■ Critical Thinking

■ Maintaining Clean Work Areas

REFERENCES

References available upon request

EXPERIENCE

Walmart Digital Personal Shopper/Dispenser Oklahoma City, OK 01/2025 - Present

■ Effectively fulfill online orders

■ Processing customer orders and coordinating deliveries with drivers to ensure timely service.

Car Wash Attendant Club Car Wash - Edmond, OK

9/2024 – 12/18/2024

■ Responded quickly to customer concerns or complaints in a professional manner.

■ Worked closely with team members to ensure efficient workflow throughout shift hours.

■ Operated high-pressure hoses, brushes, waxes, polishes, and other specialized tools for cleaning cars.

FC Associate Amazon - Oklahoma City, OK

10/2023 - 05/2024

■ Accurately picked, packed, and shipped orders in a timely manner.

■ Stocked shelves, racks, and cases with new or transferred merchandise.

■ Collaborated with other team members to meet production goals on time.

Intern Juice Crew Media - Oklahoma City. OK

01/2024 - 05/2024

■ Supported media production activities. including filming. editing, and content creation.

■ Assisted in managing social media accounts to promote projects and events.

■ Collaborated with team members to develop creative concepts and deliver engaging content.

Front House & Back House Team Member Chick-fil-A - Midwest City, OK 07/2021 - 08/2021

■ I prepared food and drinks or took orders depending on what part of the house I worked that day

■ Working at Chick-fil-A was a summer job, and it helped me understand how important good service looks like

EDUCATION

Associate in Arts (A.A.) Candidate

Bachelor of Business Administration (B.B.A.) Candidate Langston University - Langston. OK.

Completion of Degree:12/2024; Commencement: 05/2025 Diploma

Del City High School - Del City, OK, 05/2020

Contact this candidate