Client Service Silver Spring

Danae C. Carney

Silver Spring, MD *****

202-***-****

***********@*****.***

EDUCATION

University Of Maryland Eastern Shore:

School Of Pharmacy and Health Professions in Rehabilitation Psychology

Relevant Coursework:

Health and Medical Information, Psychiatric Rehabilitation, Abnormal Psychology, Technical Writing, Creative Writing, Developmental Psychology, Introduction to Personal theory, Traumatic brain injury Rehabilitation

WORK AND LEADERSHIP EXPERIENCE

H&R Block

Client Service Cord

-Set up appointments for clients

-Assist tax professionals

-Answer phones

-Charge clients for their tax services

-Manage large sums of money

-Manage and document clients personal information ( SSN, W-2, 1098-T, 1099, etc. )

Positive Development

Developmental Client Coach

-Works with children on the autistic spectrum

-Conducts center and at home visits

-Evaluates and helps positive progression in being assigned to a client.

-Conducts a series of case studies to accurately be matched with children who will perform well with me.

-Creates case notes for their file and to keep track of growth and development

Maple Shade Family Youth and Services

Psychiatric Rehabilitation Program Intern

-Assisted in group therapy sessions.

-Dropped off and picked up students to and from their sessions in the company van.

-Filed case notes at the end of each session.

-Filed paperwork and case work from parents and/or families.

ANN TAYLOR

July 2022-May 2024

Manager

-Direct associates by assigning daily tasks and assignments.

-Evaluates overall performance as a team.

-Assist clients and Gaines clientele.

MANRRS (Minorities In Agriculture, Natural Resources, and Related Sciences )

Miss.MANRRS

-Represented as an executive board member.

-Attend conferences.

-Discusses and addresses current issues and solutions in the agriculture community.

-A Maryland Agricultural Youth Leader

2022 Washington DC County Council Election

Canvasser

-Went door to door campaigning for Brianne Nadeau

-Handed out flyers and advocated for individuals to vote.

-Met and attended seminars with Brianne Nadeau

Pandora Jewelry

Sales Associate

-Learned and studied jewelry

-Cleaned jewelry

-possession of valuable and rare kinds of jewelry

-Gained clientele

ACTIVITIES AND HONORS

Student Rehab Association 2022, Academic Committee Council 2020, Leaders institute ( 2015-2019), DC Youth and Government County Council. Minorities Scholar Program ( 2015-2020), Shannon Scholarship recipient.

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