Information Technology Technical Support
Resume:
Mudiwa Kari Nyazema
Harare, Zimbabwe
*************@*****.***
Male
Class 4 Driver’s License
Professional Summary
Aspiring IT professional with hands-on experience in technical support and educational assistance. Proficient in Microsoft Office Suite, including advanced Excel functions, and experienced in troubleshooting hardware and software issues. Seeking to leverage technical skills and practical experience to contribute to a dynamic organization. Education
High School
St. George's College
Harare, Zimbabwe
Completed: August 2024
IGCSE Results:
o Information Technology: A
o Mathematics: C
o Physical Science: C
o Business Studies: C
o English: C
o Design and Technology: C
o Geography: C
GCE AS & A Level Results:
o Information Technology: C
o Business Studies: D
o English: D
Certifications
Cisco IT Essentials Certificate
Awarded with Merit
o Demonstrated computer hardware and software proficiency, including installation, configuration, and troubleshooting.
o Developed skills in networking concepts and cybersecurity fundamentals. Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Advanced knowledge of Excel, including complex formulas and data analysis.
Strong troubleshooting skills for hardware and software issues.
Effective communication and interpersonal abilities.
Experience in educational support and teaching assistance.
Leadership and event coordination experience.
Ability to work collaboratively in team settings.
Adaptability and willingness to learn new skills.
Time management and organizational skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Experienced in database design and management
Skilled in creating and editing multimedia content
Competent in basic web development and design
Familiar with programming fundamentals and algorithm development Work Experience
IT Support Specialist
Isadora Trading
Harare, Zimbabwe
January 2021 – June 2023
Managed all IT-related tasks, including setting up and managing email accounts.
Utilized Microsoft Office Suite to create and edit documents, with advanced proficiency in Excel for complex data analysis.
Provided troubleshooting support for hardware and software issues, ensuring minimal downtime.
Assisted in the implementation of new technologies to improve business operations. Volunteer Teacher's Assistant (IT)
Crowhill Primary School
Harare, Zimbabwe
January 2023 – February 2023
Assisted the lead teacher in delivering IT lessons to students.
Provided one-on-one support to students, helping them understand and complete assignments.
Managed classroom technology, ensuring all equipment was functional and ready for use.
Contributed to the development of teaching materials and resources. Extracurricular Activities
Social Coordinator
Interact Committee, St. George's College
Harare, Zimbabwe
January 2024 – September 2024
Organized and coordinated social events and community service projects, fostering engagement among students and the local community.
Collaborated with committee members to plan and execute fundraising activities, contributing to various charitable causes.
Developed and maintained relationships with local organizations to support community initiatives.
Demonstrated leadership and teamwork skills in managing event logistics and promoting active participation.
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