Scrum Master Project Management

EBOT LEONEL

********@*****.*** 919-***-**** **** Winter Spring Dr, Wake Forest, 27587 NC

Summary

Results-driven Agile portfolio manager with over 14 years of experience leading cross-functional teams to successfully deliver software projects using agile methodologies. Expertise in Scrum and Kanban frameworks, project management, and team coaching. Certified Scrum Master (CSM) certification and skilled in facilitating Scrum ceremonies, prioritizing and managing product backlogs, and resolving impediments. Adept at fostering collaboration, communication, and transparency among team members and stakeholders. Achievements include increasing team productivity by 30%, delivering a complex project on time and under budget, and coaching teams to adopt agile practices resulting in increased customer satisfaction. Proven ability to build strong relationships with stakeholders and manage conflict effectively. Ready to leverage skills and experience to drive team success and product delivery.

Skills

Verbal and Written Communication

Project Team Coordination

Systems Analysis

Technology Implementation

Work Planning and Prioritization

Attention to Detail

Quality Assurance

Performance Monitoring

Customer Needs Assessment

Budget Control and Optimization

ICP-ATF

Project Management

Documentation and Metrics Reporting

Complex Problem Solving

Presentation Skills, Miro, Mural, MS whiteboard

Customer Requirements Analysis

Agility Health Assessment Facilitator certified

Scrum Process expert ACSM, PSM1

Effective Customer Communication

Change Management Evangelist

Team Leadership and Coaching

ICP-ACC

Experience

Radus Software-IRS contractor

Agile Scrum master

02/2024 – Current

BANK OF AMERICA Charlotte, NC

Scrum Master

07/2023 – 02/2024

Provide mentorship on scrum best practices to the Enterprise Services Architectural teams with Solution Train

Craft user stories in sprint backlog refinement/planning, and team user story estimation, story point breakdown

Analyze metrics on Jira and ELM to streamline team performance and help meet targets and business goals

Analyze agile metrics, user meta data for intelligence software to enhance predictive modeling and forecasting sales

Foster a safe place for team conflicts and appropriate resolution by coaching, ensuring psychological safety

Expert Jira and ELM tool power user adept at coordinating team issues, tasks and stories

Ensure Dev team & PO observe continuous integration of quality into product deployment with learning cycles

Lead complex projects with scrum processes meticulously abiding to agile methods continuous improvement

Audit functional and system testing, use cases and test reports to ensure the definition of done was met

Lead multiple teams within ART, providing guidance, coaching, and mentorship to Scrum Masters, product owners, and team members to ensure consistency in SAFe Agile practices across the organization.

Work with executive leadership to define and implement Value Stream mapping and ensure Lean practices at the enterprise level, including scaling Agile practices for larger organizations or complex projects.

Act as a change agent, championing Scrum practices and facilitating the adoption of other Agile methodologies such as Kanban across the organization.

Coach teams and stakeholders on advanced Agile concepts such as Agile scaling, Lean principles, and DevOps practices to promote continuous improvement and increase efficiency.

Work with business analysts and product owners to develop and prioritize roadmaps and backlogs for complex and high-profile projects, ensuring alignment with overall business goals and strategies.

Coordinate release planning and execution aligning four different tracking tools for compliance and governance of production deployments.

FIDELITY INVESTMENT Durham, NC

Scrum Master

03/2021 - 06/2023

Identified and removed impediments to team progress, working with scrum team members and other stakeholders to resolve issues and ensure that the team was able to meet sprint goals and plan releases using DevOps, CI/CD.

Helped teams to define KPIs OKRs and track metrics to measure product progress towards product goals, used sprint burn-down and velocity charts on Jira, and Align, monitored Flow metrics and Updated team’s Confluence

Promoted continuous improvement by facilitating team retrospectives, conducted Agility Health Assessments quarterly to identify areas for improvement within team and organization levels, and working with the team to implement changes to improve team performance.

Coaches scrum teams on ways to ensure continuous inspection and adaptation in their agile practices enabling faster learning cycles across the organization using Scrum@Scale.

Coached stakeholders to identify and manage dependencies between teams, ensuring that cross-team dependencies were identified and monitored and managed effectively using Jira Align, Confluence and Mural boards.

TRUIST BANK Raleigh, NC

Scrum Master

01/2020 - 02/2021

Facilitated Scrum ceremonies including sprint planning, daily scrums, sprint reviews, and sprint retrospectives for one or multiple teams.

Coached 2 API teams on ART on scrum principles and Kanban practices, ensuring that they understood their roles and responsibilities and enabled them to work effectively within the Scrum framework.

Garnered teams to self-organize, collaborate and deliver high-value products through effective use SAFe scaled agile and Lean practices.

Pioneered product-roadmap to enhance value delivery using customer journey mapping to prioritize product backlog items and enable team to align with product vision and goals.

Fostered communications between the development team and other stakeholders, including business owners, customers, and management, to ensure that everyone had a clear understanding of project milestones progress and tollgates status.

HALLIBURTON ENERGY HOUSTON, TX

Scrum Master

01/2019 - 12/2019

Developed technical infrastructure planning, data migration and integration services with third-party applications and platforms.

Lead 2 team in development of data warehouse, business intelligence, data lake and cloud technologies within SAFe Scaled Agile environment.

Identified key components and integration touch points for component testing and end-to-end system testing based on design reviews.

Delivered results using strong understanding of SAFe methodology, organized PI planning sessions for 2 API teams.

Stayed current on emerging technologies and trends that could benefit production process.

UNITED STATES AIR FORCE Minot ND

Project Manager

04/2008 - 12/2018

Enhanced efficiency of content flow using Lean practices and Kanban flow metrics to provide transparency by integration of automated workflows and pipelines.

Evaluated projects for issues, alleviating problems and distractions to meeting team goals.

Developed detailed product plans and estimates based on identified risks, used ROAM for mitigation.

Conducted application review meetings and JEMBA walks with end-users to document and gather business needs and translate into functional requirement documents.

Defined workflows and processes in fast-paced, Agile environment and distributed models through white-boarding and mind-mapping.

Education and Training

Minot State University Minot, ND

Master of Science in Information Systems, 2015

Trident University International Cypress, CA

Bachelor of Science in Information Technology Management 2011

Leadership and Strategic Impact Hanover, NH

Tuck School of Business Executive Program, 2024

Certifications

Professional Scrum Master I, Advanced Certified Scrum Master

Project Management Professional (PMP), ICP-ATF & ICP-ACC

Contact this candidate