Information Security Business Continuity

Esiri Madagwa 917-***-****

West Hempstead, New York 11552 ********@*******.*** linkedin.com/in/esirimadagwa

SUMMARY

Information Security Officer and Disaster Recovery Manager with experience in Project Management, Business Continuity Management and Information Security. Exceptional leadership and people management skills. Effective communicator with the ability to explain complex compliance procedures and risk management issues while meeting legal requirements. Ensure Vendors and Business Continuity processes are in compliance with information security requirements.

Data Management Staff Management & Development Leadership Collaboration

Good follow-through Project Management Vendor Management Resourceful

PROFESSIONAL EXPERIENCE

North Highland Management Consulting New York, NY November, 2021 – January, 2025

Consultant – Information Security / Business Continuity/ Risk and Control Management

Performed Risk and Controls activities ensuring process and procedures are compliance with regulatory requirements.

Managed and Performed Risk Control Self-Assessment Review and Testing activities

Managed process ensuring the business has appropriate procedures in place to protect clients’ data

Provided guidance on data classification, electronic data storage and retention and privacy activities compliance

Coordinated and provided consultation for Business Continuity and Disaster Recovery Management activities.

LANLAD Consulting Management New York, NY July, 2017- October, 2021

Consultant - Information Security / Data Protection / Risk and Control Management

Performed Information Security activities ensuring clients’ and business data are secured and in compliance with data privacy laws and regulatory requirements.

Managed Information Security process ensuring the business has appropriate procedures in place to protect clients’ data. Managed and monitored entitlement to operating systems.

Collaborated with team on matters relating to business data privacy activities compliance.

Provided guidance on applications data classification, electronic data storage and retention.

Coordinated and provided consultation for Business Continuity and Disaster Recovery Management activities.

CITIGROUP New York, NY March, 2005 - June, 2017

CITI Know Your Customer (2016-2017)

CITI Private Equity Services (2011-2015)

Vice President - Business Information Security Officer / Business Continuity/ Risk and Control Management

Performed Information Security activities ensuring clients’ and business data are secured and in compliance with data privacy laws and regulatory requirements.

Managed Information Security process ensuring the business has appropriate procedures in place to protect clients’ data globally.

Managed and monitored employees’ entitlement to applications and operating systems globally.

Compliance Lead for the business data privacy activities globally for KYC group.

Worked with employees to resolved compliance of information security related violations and performed investigation for the business unit and recommended appropriate corrective actions.

Performed RCSA testing of the business functions and technology processes to mitigate risks associated with the processes.

Reviewed risk controls and approved vendor contracts relating to Information Security/ Data Privacy and Continuation of Business Disaster Recovery processes prior to on-boarding.

Managed Continuation of Business process to ensure the businesses had the appropriate redundancies to overcome COB event globally.

Provided guidance on applications data classification, electronic data storage and retention.

Vice President - Business Information Security Officer and Risk Management (2011-2015)

Assistant Vice President (2007-2011)

Managed Information Security and Continuation of Business and Disaster Recovery activities ensuring the business readiness to meet clients’ deliverable at all times.

Assisted with the integration and re-branding of BISYS into Citi system.

Managed daily business operations activities.

Managed Information Security process ensuring the business had the appropriate procedures in place to protect clients’ data.

Compliance Lead for the business and performed RCSA testing of the business processes.

Worked with Management and staff to facilitate successful business internal and external audits.

Managed and successfully completed twelve SOC1 audits of the business processes without issues working with external auditors.

Managed Continuation of Business and Disaster Recovery process to ensure the business had the appropriate redundancies to overcome COB event globally.

-Drafted and managed COB plan.

-Worked across various compliance, technology and support groups to ensure the plan is properly established and managed.

-Twice successfully relocated over 200 employees without impacting business activities.

-Tested plan annually including a full cut over to back-up site. Collated COB test results across regions.

-Supported regional implementation of global policies and procedures designed to minimize impacts in the event of a business disruption to all or part of services at a local or regional level.

-Built relationships with leaders across supported line of businesses to better understand their resilience needs and assisted in implementing their business continuity plans.

-Facilitated strong cross-group collaboration and relationship management, including directing and coordinating virtual teams to achieve deliverables, which was successfully executed during hurricane Sandy in 2012 keeping line of businesses operational through duration of the incident.

-Provided hands-on support during any event that has an operational impact to supported line of businesses and employees.

-Supported business recovery sites (where applicable) and led remote access solutions for employees.

-Used data from various sources for analysis and applications towards refining the BC plans.

BISYS Private Equity Services, New York, NY (Acquired by Citigroup - 2007) 2005 - 2007

Office Manager – Office Management / Risk and Control Management

Collaborated daily with the Chief Operation Officer coordinating necessary supports for the business activities across the board ensuring seamless daily operations in meeting clients’ deliverables.

Managed day-to-day business activities and oversee office operations support staff.

Managed office and building services and approved Vendors invoices for payment.

Managed new employee orientation. Process building security ID badges for new employees and visitors.

Worked with Management and staff to facilitate successful business audits.

Compliance Lead for the business and performed RCSA testing for the business processes.

Managed continuation of Business and Disaster Recovery process to ensure the business has the appropriate redundancies to overcome COB events globally.

Established and maintained records management projects and managed records department activities.

EDUCATION / TRAINING

CUNY -York College, Bachelor of Science – Business Administration Queens, New York

London College of Communication (formerly London College of Printing and Distributive Trade)

Higher National Certificate – Business and Finance London, England

The London School of International Business, Graduate Diploma – International Marketing London, England

MS Word, Excel, Outlook, SharePoint Sites, Archer System, CRM System, Employees Entitlement Review System

YEARLY TRAINING VALIDATION

Information Security / Business Continuity and Disaster Recovery / Data Privacy Law and Regulatory Policies Requirement/ Applications Entitlement Review / Risk and Control Management / Vendor Management Review

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