Jennifer Sisk
Pilot Mountain, NC *****
********.**@*****.***
Authorized to work in the US for any employer
Work Experience
Senior CSR
Adult & Pediatric Specialists - Winston-Salem, NC
April 2014 to Present
I get DME orders and verify the insurance, enter the patient in the computer, make sure I have everything I need for billing, generate the form needed for the doctor to sign, call the patient and collect the copay and post to the account then get the patient setup with what is ordered. I have to answer the phones and help the patient or doctors office with their needs. Referral Coordinator and Scheduler
Mountainview Medical - King, NC
September 2007 to April 2014
Scheduled patient for appointments with the doctor. If the patient was referred for test or with a specialist I verified the insurance and obtained auth if needed. Called where they could go and got everything scheduled. I also helped with check in and check out. Collected copay and posted to the patients account. At the end of the day I had to make sure my money matched what I had posted. Insurance Payment Poster
Savers Life Insurance - Winston-Salem, NC
September 1995 to May 1998
Posted payments from an EOB to the patients account or cut a check to either the patient or a refund to the company.
Education
Some College in Medical Technology
Surry Community College - Dobson, NC
May 1993 to May 1993
High school diploma
East Surry High School - Pilot Mountain, NC
June 1978 to June 1981
Skills
• 10 Key Data Entry (3 years)
• Order Entry (10+ years)
• Epic (1 year)
• Insurance Verification (10+ years)
• Medical Scheduling (10+ years)
• Accounts Receivable (3 years)
• EMR Systems (3 years)
• HIPAA (10+ years)
• Medical Terminology (10+ years)
• Medical Records (5 years)
• Medical Office Experience (10+ years)
• CPT Coding (Less than 1 year)
• ICD-10 (Less than 1 year)
• ICD-9 (10+ years)
• Medical Coding (Less than 1 year)
• Patient Care (Less than 1 year)
• ICD Coding (Less than 1 year)
• Medical Billing (Less than 1 year)
• Transcription (Less than 1 year)
• Cerner (Less than 1 year)
• Medicare
• Customer relationship management
Additional Information
Medical Terminology
Medical Coding
Computers