Forklift Operator Customer Service

Marianella Cotto 904-***-****

**** ************ ****** ************, ******* 32209 **********@*****.*** Professional Skills

● Handling inbound calls

● Customer Service skills

● Proficient in Microsoft Office

● Client face to face interactions

● Shipping and Receiving

● Forklift operations

● Product specialist

● Great Phone Etiquette

● Organization and Time management skills

● Machine experience (forklift, pallet jack,

etc.)

● Transport/Distribution/Whs Experience

● Attention to details/safety conscious

● Building pallets

● Inventory control

Education

GED

FCCJ North (FSCJ) Jacksonville, Fl (1998)

MEDICAL ASSISTANT DIPLOMA

Everest Institute Kendall, Fl (2009)

Work History

PEPSICO Oct.. 2022 -Feb. 2025

Forklift Operator…

Replenisher and transport support …

Originally hired as an replenisher replaced near empty or empty product from bottom row in order for order pickers to complete their order in a timely manner maintained a safe environment by removing any broken pieces of pallets or wood laying around in between replenishments I would also float into transport when it was slow to assist with loading and unloading products from trailers staging product and or taking product to assigned designated storage location also would assist production with any minor tasks needed JMFE (Southeast Toyota parts distribution center) Jan 2021 - Jan 2022 Temp. Jan 2022 current as an associate

Order Picker.

Warehouse pick associate. Responsible for correctly picking orders from each dealer happen departs in the correct bin or totes to be delivered to various dealerships and mechanic shops in the Southeast region. Can operate a cherry picker, extensive experience operating forklifts, can also operate a different type of cherry picker designed wider for picking bumpers, can also operate packer mules, stackers and electric pallet jacks. Oasis Staffing (Toyota)

Warehouse Associate…

Convey orders to transport vehicle Lanes, order picking, operate machines... Electric pallet jack, manual pallet jack, tugger, pack mule,cherry picker forklift.

Randstad (Sept. 2020 - Jan 2021)

Forklift Operator…

Operate a push-pull forklift, unload and load trucks trailers and or containers for road travel or railway travel inventory stack rotate product palletize incoming shipments David Dobbs Enterprises (Mar. 2020 - Sept. 2020) Receiving Forklift Operator/Receiving

Responsible for accepting, inspecting, offloading and staging of all incoming deliveries. Stacking pallets, breaking down pallets, putting inventory in designated areas. Inventory of all items being stored. Join the production line when needed.

Champion Brands Inc. (july 2018 - Feb 2020) - Forklift Operator Forklift Operator…

Offload trucks as they return at the end of day, receive, count and log all returns credits or swaps. Sort through products, move good products to inventory and damaged products to re-entry holding areas. Retrieve products from shelves and racks also assists the red bull crew with any heavy lifting or moving. Remedy Intelligent Staffing (Dec. 2017 - Jul 2017) - Repacker-Champion Brand

Repack…

Receive damaged goods, clean them off and get rid of any dried liquid or glass. Repack into new cases to be sent back out to vendors. Assistant supervisor with receiving trucks with new shipment for keg Warehouse transfer items from first Warehouse into the keg Warehouse, assist with inventory of keg cooler organized repack items and ensure that they are stocked

People Ready (Feb. 2017 - Dec. 2017) - Warehouse Assoc. Warehouse Associate…

Assemble parts, pick and pack items to be shipped out, inventory all remaining items, build pallets, wrapping of pallets. Perform quality checks on all outgoing packages, work with heavy machinery, Ensure all shipments go out in a timely manner.

McDonalds (Nov. 2016 - Feb. 2017) Cashier

Face to face customer service, taking customers orders ensuring accuracy for each order taken. Prep food, grill cook, maintain a clean work area, maintain accurate cash count. Randstad Staffing (Nov. 2015 - Aug. 2016) - Customer Svs Rep - American Support

Customer Service…

Answer all incoming calls, set up new customers with cable/internet/phone svs, upgrades to existing customers. Upselling, bill payments, troubleshooting issues dealing with equipment. Randstad (ABN Amro Mtg. Co.) (May 2002 - Nov 2004) - Lien Release Clerk Responsible for collecting all incoming mail for my department, sort thru mail and deliver to correct area. Communicated with an out-of-state Clerk office in order to release or place a lien on said property. Filing, data entry and some customer service in the rare case that I had to call an actual deed holder. References

References are available upon request and highly encouraged

Contact this candidate