Customer Service A Career

Omar Martinez

***********@*****.***

PROFESSIONAL SUMMARY

Dependable professional seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented with leadership and communication skills that will enhance the overall growth of an organization. Willing to take any task like sales, customer service, to support team to its full potential.

SKILLS

• Communication skills • Customer service • Leadership skills

• Teachable • Adaptable • Bilingual

• Time management

EXPERIENCE

Uber Partner

Uber, 2018 - Current

• Transported passengers throughout service area with focus on safety, courtesy and timely transport.

• Kept vehicle clean, polished and in prime operating condition.

• Provided bottled water and other conveniences to increase passenger comfort and satisfaction.

• Made personable conversation with customers and provided info on local attractions and points-of- interest for out-of-town travelers.

Roofing Laborer

Quality First, 2017 - 2019

• Conducted inspections to assess condition of roofs and determine necessary repairs.

• Maintained tools and equipment in good working order for optimal job performance.

• Ensured compliance with safety regulations by wearing proper protective gear during all tasks.

• Repaired damaged roof sections by replacing broken or missing shingles and tiles.

• Inspected finished work to guarantee high-quality craftsmanship. EDUCATION

Bachelor of Arts (B.A.): Communication

Sacramento State, Sacramento, Aug 2024

• Went back to school to finish a long time challenge of academics and finished with excellent grades.

• Currently leading a small gathering of 15 people LANGUAGE

Spanish

Fluent

English

Fluent

TOASTMASTERS INTERNATIONAL

Participated in Toastmasters International where public speaking, interpersonal and small groups skills where enhanced.

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