Pharmacy Operations Assistant

Tanveerhusain Kaduji

Delta, BC 236-***-**** *******.********@*****.***

PROFESSIONAL SUMMARY

Experienced and highly organized Pharmacy Assistant with a strong background in dispensing medications, managing pharmacy operations, and leading teams to ensure optimal service delivery in a fast-paced healthcare environment. Skilled in accurately interpreting prescriptions, overseeing inventory management, and ensuring compliance with all regulatory and safety standards. Proven ability to coordinate with healthcare professionals, manage medication stock, and maintain up-to-date records to ensure patient safety and satisfaction. Adept at handling patient inquiries, resolving medication-related concerns, and providing education on proper medication usage. Strong leadership skills with experience in training and mentoring pharmacy staff to ensure the highest standards of service. Academically grounded in pharmacy practices with core competencies in:

Health & Safety Protocols Inventory & Stock Management Medication Storage & Safety

Prescription Interpretation Drug Interaction Awareness Team Leadership & Staff Training

Inventory & Stock Management Customer Service Record Keeping & Documentation

Problem-Solving & Conflict Resolution Medication Dispensing & Patient Care

Regulatory Compliance & Safety Standards Pharmacy Operations & Workflow Optimization

PROFESSIONAL SKILLS

Pharmacy Management Systems ● Medication Dispensing ● Inventory Control & Management ● Staff Training & Development ● Customer Service Excellence ● Medication Storage & Safety ● Health & Safety Protocols ● Workflow Optimization ● Pharmaceutical Record Keeping ● Team Leadership & Supervision ● Logistics Operations ● Microsoft Office Suite (Word, Excel, PowerPoint) ● Point of Sale (POS) Systems ● Inventory Management Software ● Communication & Collaboration

PROFESSIONAL EXPERIENCE

PHARMACY ASSISTANT, SHOPPERS DRUG MART, Richmond, British Columbia Feb 2025 – MAY 2025

Managed daily pharmacy operations, ensuring efficient workflow and adherence to company policies and regulatory standards.

Provided exceptional customer service, assisting patients with prescription intake, medication inquiries, and over-the-counter product recommendations.

Processed prescriptions accurately, collaborating with pharmacists to verify dosages, drug interactions, and patient history.

Handled administrative tasks, including maintaining patient records, processing insurance claims, and coordinating with healthcare providers.

Assisted in financial transactions, reconciling daily sales, and managing Point-of-Sale (POS) systems.

PHARMACY ASSISTANT, MDS Healthcare, Preston, Lancashire, UK Jan 2022 – April 2024

Led daily pharmacy operations, ensuring smooth workflow, adherence to policies, and regulatory compliance.

Oversaw inventory management, ordering medications, and maintaining accurate stock levels, reducing waste and ensuring timely replenishment of medications. Resolving discrepancies and preventing medication errors, ultimately improving patient safety and satisfaction.

Worked closely with pharmacists and healthcare providers to ensure optimal medication therapy management and patient outcomes. Implemented efficient systems for prescription processing, resulting in reduced wait times and increased customer satisfaction.

Monitored and ensured compliance with health and safety protocols, improving the overall safety and functionality of the pharmacy environment.

PHARMACY ASSISTANT, HBS Healthcare, Preston, Lancashire, UK Dec 2020 – Dec 2021

Supported pharmacy operations by managing prescription intake, assisting in medication dispensing, and coordinating with healthcare professionals to ensure accurate medication management.

Conducted medication reviews to identify discrepancies or potential issues, contributing to improved patient safety and reducing medication errors.

Delivered exceptional customer service, addressing patient concerns and offering health advice regarding medication usage and over-the-counter products.

Assisted in inventory control, ensuring medications were properly stored, documented, and reordered as needed. Maintained pharmacy records and ensured all documentation complied with regulatory standards.

PHARMACY DISPENSER, HBS Healthcare, Preston, Lancashire, UK Oct 2019 – Nov 2020

Accurately dispensed prescription medications in compliance with legal and ethical guidelines, ensuring patient safety and optimal medication management.

Provided customer service support by answering patient inquiries regarding medication usage, side effects, and health-related questions.

Maintained proper medication storage and stock management, regularly checking for expired medications and ensuring proper labeling and organization.

Assisted pharmacists in preparing medication orders and organizing prescriptions, streamlining workflow and improving pharmacy efficiency.

EDUCATION

Master of Business Administration (MBA), University of Central Lancashire, Preston, England 2021

Bachelor of Pharmacy (B. Pharm), Sumandeep Vidyapeeth, Vadodara, Gujarat, India 2019

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