Customer Service Receptionist

CURRICULUM VITAE

Name : Darlington Katsabola

Date of Birth : 1

st

February, 1997

Sex : Male

Marital Status : Single

Nationality : Malawian

Contact Address : C/O P. O. Box 302, Blantyre.

Cell: +265-***-***-***

Email: ***************@*****.***

PROFFESSIONAL QUALIFICATION

Diploma in Hospitality and Tourism

Institution : Don Bosco Institute College

Year : 2022

ACADEMIC QUALIFICATION

Institution : New Era Private Secondary School

Year : 2018

WORK EXPERIENCE

Employer : Blue Waters

Position : Waiter, Housekeeper and Receptionist

Duration : 1 Year (2021)

Duties;

Provide excellent customer service and ensure customer satisfaction

Making sure there stay with the Serendib Hotels was of memorable

Maintain high standards of hygiene and cleanliness

Handle customer enquiries, complaints and requests

Maintain accurate records, including guests’ information and room assignment STRENGTHS

Good communication skills

Organizational and Problem-solving skills

Knowledge of menu and drinks

Team work and time management

HOBBIES

Adventures

Reading

Getting to learn new things

REFEREES

The Manager

Blue Waters

Mr. Don Samarasekera

Mr. Dumisan

Headwaiters (Blue Waters)

Cell: +265-***-***-***

Mr. Henry Makuru

Don Bosco Institute College (Head of Department)

Cell: +265-***-***-***

Contact this candidate