Data Entry Customer Service

Sarah Alcala

Rancho Cucamonga, CA ***** – 909-***-**** – ********@*****.***

Phlebotomist

Great work ethic: dependable, responsible, reliable, and punctual.

Detailed-oriented, organized, vigilant and accurate working under pressure in a fast-paced environment.

An articulate communicator; skilled in quickly engaging team members and audiences, establishing rapport and developing strong relationships.

Critical thinker and skilled problem solver. Adept at managing multiple priorities. Great accuracy and attention to detail.

Self-motivated to work independently and equally effective as a team player.

Skill Highlights

Phelbotomy

Vacutainer

Over 2000 +successful vein punctures

Skin Puncture

Blood Composition

Venipuncture Procedures

Centrifuge

Finger/Heel Sticks

Urinalysis

Capillary Punctures

Specimen Labeling

Specimen Transport

Medical Terminology

Patient Identification

Sendouts

Aliquot

Excellent Bedside Manner

Data Entry

EMR

CPR/AED & BLS Certification

Covid-19 Testing

Nasal Swab

Covid Abbott Machine

Trauma 2

Knowledge of Cerner Program

Education & Training

Phlebotomy Technician 1, U.S. Colleges of Health –Montclair, CA 2018

CPT# 02010005, NHA Cert #T4X6W9D9

Cosmetology Marinello School of Beauty –West Covina, CA 1994-1995

Diploma, Azusa High School–Azusa, CA 1993

Professional Experience

USC Keck Medical Center-05/2023-Current

Laboratory Assistant

Responsiblefor procuring blood samples from paitents, perserving specimen for proper transporting, processing and preprertions of all samples

Assistance clerical functions such as answering telephones, inquires from other departments of the facility

Communicating with referral laboratories utilized by the department

St Bernadine Medical Center So Cailfornia-12/2021-05/2023

Prepared and Organized Patient specimens for testing.

Use Laboratory Information System and perform data entry of Patient detail testing orders.

Carefully follow all safety procedures during Phlebotomy work.

Order and maintained all Inventory level of all Phlebotomy supplies and equipment.

Veni Express Mobile Service So California 01/2021-12/2021

Performed veinpunctures And skin puntures to obtain blood sample for laboratory testing.

Obtain label and store all patients specimens in a safe manner.

Drove around to numerous nursing facilities and Patients Home spinning tubes down, indulging in customer service.

Deliver specimens out to labs as directed Daily.

Pomona Valley Hospital Medical Center- So Cal 10/2020-01/2021

Worked Emergency Covid Triage and performed vein punctures

Delievered blood samples to various departments as required

Utilized standard procedures for the maintenance of positive paitents

Communicted with paitents and staff to provide information regarding the status of orders

Built trust and minimize paitent discomfort during phelbotomy procedures while efficiently collecting blood specimens

Mobile Wellness Team/Health Screener: Interactive Health, So Cal 9/2018-06/2020

Perform biometric screening at client sites including blood collection, BMI, Blood Pressure and other health screening services based on service package

Performs basic waived testing technical procedures on blood samples and completes required quality control.

Provide exceptional customer service at all health screenings.

Maintains accurate, complete, and legible records.

Mobile Phlebotomist/Health Screener: Quest Diagnostic -Ca 3/2018-2/2020

Interview patients and obtain medical information, weight, height and vital signs.

Screen for cholesterol and glucose levels using standard finger stick protocols.

Collect blood samples from patients, process and label for transport.

Fill and maintain proper billing and insurance information. Follow all HIPAA/OSHA guidelines.

References avalible upon request

Sarah Alcala

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