Santrie’ Walls
Charlotte, NC *8273
************@*****.***
EXPERIENCE
Cooper Health go-live – Remote – Go-live consultant –Revenue Cycle
September 2024- November 2024
Advocate Health, Charlotte, NC — Staff Assistant/Patient Support Representative
December 2007- August 2024
Provide clerical support for designated areas to support Administrator,
Director of Nursing and Nurse Manager. Assist with data entry, updating charts, memo and letter preparation. Performed all clerical duties to ensure the facility was up to par with state requirements. Manage Executive calendars, answer and route incoming calls efficiently, maintain the highest level of confidentiality. Ensure medical records are up to date and void of errors.Obtain and apply current coding classifications. Review and correct system and/or processing errors. Assist callers with adequate information and promptness.
EDUCATION
Central Piedmont Community College, Charlotte, NC—
Billing/Coding and Office Administration Certificate
May 2007-December 2007
SKILLS
Customer Service, Oral and written communication, Medical Records, Epic - Revenue Cycle, Billing/Coding, Scheduling, Data Entry, Microsoft Office, Medical terminology, Writing, Proofreading, Editing, Organizational skills, Time management, Multi-tasking, Attention to details, Call center