Accounts Receivable Customer Service

RANDY LILLY

209-***-**** *****.*****@*********.*** Stockton, CA 95201

Dynamic professional offers expertise in accounts receivable and collections. Proven success in mitigating financial risk through diligent collection efforts and quality customer service. Skilled in developing strategies to maximize collections and minimize bad debt. career objective

experience

LOAN RECOVERY OFFICER

Bank Of Stockton, Stockton, Ca

Apr 2018 - Present

Performed detailed investigations into

client financial circumstances and

negotiated repayment plans

accordingly.

•

Strategic planning through forcasting

and projections.

•

Adhered strictly to ethical codes of

conduct when dealing with customers.

•

• Skip Tracing,

Excellent relationship with several

reposession companies.

•

• Result Driven

COLLECTIONS SPECIALIST

Wells Fargo Dealer Services, Stockton, Ca

May 1996 - Jun 2018

Monitored outstanding account

balances and determined need for

further collections action.

•

Generated invoices and sent out

payment reminders.

•

Negotiated with customers to reach

payment agreements.

•

ACCOUNTING/BUSINESS

Kent State University,

Kent Oh

education

skills

• Negotiations • Recovery specialist

• Loan Restructuring • Skip Tracing

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