SUMMARY
PROFESSIONAL EXPERIENCE
EDUCATION
SKILLS
Detroit MI 48224
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MICHELLE JOHNSON +1-313-***-****
Resume
Hardworking and reliable Certified Nursing Assistant with strong ability in Compassion and quality care. Offering Dedication, Excellence People skills and Leadership. Highly organized, proactive and punctual with team-oriented mentality.
Quickly learn procedure and method.
Work well in a high-pressure
environment
Able to create a workable schedule to
meet deadlines efficiently.
Teamwork & Collaboration – Working
effectively with colleagues in fast-paced
environments.
Multitasking – Managing multiple
responsibilities efficiently.
Excellent organizational and
management skills.
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
Sustained safety protocols to support proper and cost-effective equipment and material usage.
Commanded controls over expenses and inventory for optimal budget tracking.
Interacted pleasantly with clients and guests when performing daily duties. Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Washed and polished glass windows and doors to keep entryways clear and professional.
Organized supplies for use based on expected customer needs. Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Laundered sheets and removed stains to restore linens to pristine condition.
Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
Provided basic care to over 15 patients per shift, assisting with bathing, changing linens and preparing meals.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Attended to patients in bed units, continuously checking on needs and maintaining high standards of patient care.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system. Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Detroit Business Institute
CNA/HHA in Health Care
07/1995
Edwin Denby High School Detroit, MI
High School Diploma
06/1995
CONTINUED PROFESSIONAL EXPERIENCE
State of Michigan Department of Health
and Human Services Detroit, MI
State of Michigan House Keeping Provider
07/1997 - Current
Qualicare Nursing Home Detroit, MI
Certified Nursing Assistant/Home Health Aide
10/2015 - 04/2020
Ambassador Nursing Center Detroit, MI
Certified Nursing Assistant Aide/Home Health Aide Provider 05/2001 - 02/2004
Alpha Annex Nursing Facility Detroit, MI
Certified Nursing Assistant/Home Health Aide
04/2000 - 09/2001
Mission Point Nursing Home Clinton Township, MI
Certified Nursing Assistant/Home Health Aide
04/2024-January 2025