Service Representative Front Desk

JAMES P. CROSSEN

**** ***** **** ****** ***. ***

Bellevue NE 68157

402-***-**** *******@*****.***

SUMMARY

Mature, diligent man with extensive work experience seeks position as a part-time health/fitness club front desk/member service representative.

Core Competencies:

* Extensive experience in handling insurance claims and related fields; this experience helped me

develop and refine interpersonal and problem-solving skills.

* I enjoy meeting new people and being helpful.

* I enjoy learning and have a desire to learn new skills.

* I consider health and fitness to be very important.

EXPERIENCE

April, 2022 to October, 2024

Restaurant Service Worker Panera Bread, Omaha, NE

Brewed coffee; cleaned tables, interacted with customers, washed dishes, performed other tasks as directed by managers.

November, 2021 to December, 2021

Peak Season Driver Helper United Parcel Service Omaha NE

I worked as a driver helper, assisting a United Parcel Service driver in delivering packages during the peak season (between Thanksgiving and Christmas). I sorted packages in order on the package car and also delivered packages, pursuant to the driver’s instructions.

March, 2019 to Present Touching Hearts at Home Omaha NE

I work as a non-medical caregiver for assigned clients providing assistance with daily household chores, driving them to and from stores to shop and to and from medical appointments.

October, 2017 to January, 2019 Professional Research Consultants Omaha NE

I conducted telephone interviews with patients about doctors, hospitals and the services they provide. Doctors and hospitals used results to improve the quality of services provided to patients.

EDUCATION

Illinois State University – Normal, Illinois

B.A.; Dean’s List

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