Program Manager Management

Bhavana Namburu

650-***-**** *********@*****.*** LinkedIn

Location - Bay Area US Citizen

Summary

Results-oriented IT Domain agnostic Senior Technical Program Manager with 15+ years of experience leading end-to-end engineering and product centric programs in fast-paced, Agile environments. Proven expertise in driving data-driven projects,collaborating with Engineering and Product teams, and delivering high-impact solutions. Skilled in managing sprint planning, resolving roadblocks, and utilizing SQL and BI tools. Extensive experience in Agile transformations, coaching teams new to Agile practices, and delivering projects using Scrum, Kanban, and SAFe. Detail-oriented and capable of autonomous work, with a proven track record of managing multiple tasks and tight deadlines effectively while prioritizing and organizing workloads across diverse teams and global time zones. Skills

● Agile Program Management: Scrum, Kanban, SAFe, Sprint Planning, Backlog Grooming, Agile Tools (JIRA/Confluence), Agile Coaching, Agile Transformation

● Data Technologies: SQL, Data Analysis, Data Strategy, Data Governance (Wiz, BigID, Purview/Priva)

● Program & Project Leadership: End-to-End ProjectManagement, Program Management, Roadmap Development, Risk Management, Stakeholder Engagement, Cross-functional Team Leadership

● Cloud & Infrastructure: AWS (EC2, S3, Lambda), Azure, GCP, Kubernetes, CI/CD (Jenkins)

● Collaboration & Communication: Stakeholder Management, Requirements Gathering, Technical Documentation, Senior Leadership Presentations.

● Personal Attributes: Highly Responsive, Customer Focus, Detail Orientation, Autonomous Work, Prioritization, Workload Organization (Multiple Groups & Time Zones) Experience

Senior Technical Program Manager The AES Corporation Aug 2023 - Present

● Led the implementation of the privacy program and collaborated on the definition and rollout of data privacy frameworks to ensure proper alignment with organizational strategy.

● Orchestrated the technical Proof of Concept (POC) and integration of the BigID Platform, deploying a scalable data scanning solution that bolstered cybersecurity and data privacy initiatives.

● Architected product requirements, roadmaps, and testing strategies, serving as the technical Subject Matter Expert (SME) for data privacy tools and integrations.

● Accelerated platform deployment and data scanning capabilities across diverse data landscapes

(Cloud, structured, unstructured) by proactively resolving critical scaling blockers for data governance platforms (BigID, Wiz, Purview/Priva).

● Directed end-to-end projects encompassing on-prem data source scanning, data anomaly detection, analysis, and risk remediation, delivering comprehensive operational metrics to senior leadership for informed decision-making.

● Managed the development of Data Protection Impact Assessment forms and evaluated tools that can provide a solution in collaboration with cross-functional teams.

● Managed DSARs using BigID platform and also manually, enhanced response processes, and supported investigations. Designed and implemented an autonomous Agent to manage the end-to-end DSAR lifecycle within the BigID platform and for manual requests, resulting in increased efficiency and reduced reliance on manual processing.

● Worked cross-functionally with Legal and Procurement to understand vendor contract privacy requirements, contributing to the evaluation of the OneTrust tool with the aim of implementing a more efficient and compliant vendor management process.

● Enhanced Data Security Posture Management (DSPM) by implementing security improvements through data anomaly remediation.

● Streamlined communication and issue resolution by documenting and tracking product enhancements and issues, collaborating effectively with internal and external vendor teams.

● Developed and implemented Agile training modules within 6 months, resulting in a 20% increase in team understanding of Agile principles. Increase stakeholder satisfaction with project communication and transparency to 90% within 1 year, measured by surveys.

● Utilized SQL within Snowflake to query and analyze large datasets, generating reports and insights on data privacy and security metrics.

Senior Technical Program Manager LinkedIn June 2022 – Feb 2023

● Drove strategic quarterly planning for the Content Technology Engineering team, adapting to market opportunities and business objectives in a fast-paced Agile environment. Increase Agile adoption rate from 60% to 90% within 6 months, measured by team adherence to Agile ceremonies and practices.

● Enhanced program-level intake processes, improving efficiency and alignment across Lines of Business.

● Standardized User Acceptance Testing (UAT) processes, ensuring robust testing and smoother project releases.

● Facilitated bi-weekly Project Review Board meetings, fostering transparency and proactive issue resolution.

Technical Program Manager/Engineering Manager/Senior Scrum Master Silicon Valley Bank, Wells Fargo, Western Digital Mar 2017 – May 2022

● Boosted Return on Investment (ROI) by 20% for key product lines through rapid program management and strategic initiatives.

● Achieved 99% on-time milestone completion by implementing robust risk management and dependency tracking processes.

● Improved team productivity by 40% through effective collaboration and process optimization.

● Led teams of 40+ engineers, driving program-level initiatives and ensuring alignment with organizational goals.

● Administered and optimized Confluence and JIRA, enhancing team collaboration and project tracking. Successfully led Agile transformation by implementing Scrum, and SAFe methodologies across collocated and distributed teams.

Technical Program Manager Visa Inc July 2012 – April 2017

● Managed the development and enhancement of Visa Checkout, a flagship digital wallet product, driving significant user adoption and revenue growth. driving significant user adoption and revenue growth, demonstrating customer focus.

● Drove end-to-end testing and quality assurance for API-driven products, ensuring 100% software quality and reliability.

● Led the multi-year Visa Developer Platform Program, building high-performing teams and delivering on strategic roadmap objectives.

● Developed and implemented Agile training modules within 6 months, resulting in a 20% increase in team understanding of Agile principles.

Early Career

● QA Lead/Product Owner Wells Fargo Jan 2011 – June 2012

● QA Engineer Gap Inc Jan 2006 – April 2009

Education

Bachelor of Electronics and Communication Engineering JNTU 1999-2003 Certifications and Online Trainings/Learnings:

Certified Scrum Product Owner, Certified Scrum Master, Advanced-CSM, ITIL Certified, Scaled Agile Framework, RTE, Formal PMP training completed, AWS Cloud Practitioner, GCP Fundamentals, Azure Fundamentals, Kubernetes, Artificial Intelligence fundamentals from IBM, 5-Day Gen AI Intensive Course with Google Learn Guide, BigID University Learning tracks (BigID fundamentals, BigID privacy professional, Access Intelligence)

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