Front Desk Customer Service
Resume:
Vimbainashe
Dzvangira
Stores clerk
Personal details
************@*****.***
H .E 22 kaserera drive
rugare harare
January 11, 2000
Female
Zimbabwean
Skills
Customer Service
Sales Promotion
Product Display
Management
Inventory
Management
Cash Handling
Stock Audits
Communication
Stock Replenishment
Organizational Skills
Education
High school diploma
Gained proficiency in basic mathematics through coursework, aiding in inventory management.
Developed strong organizational skills through managing school projects and events.
Employment
Counter sales person Oct 2021 - Jan 2023
Shock masters motorspares, Harare
Provided exceptional customer service at the counter, addressing inquiries and processing transactions efficiently in Harare.
Utilized strong communication skills to effectively promote and upsell products to customers, enhancing sales performance. Collaborated with team members to streamline sales processes and maintain a high level of customer satisfaction in a fast-paced environment.
Maintained accurate cash handling procedures, balancing the register at the end of each shift to ensure financial accuracy. Managed product displays and inventory levels to ensure optimal stock availability and presentation for customers. Handled customer transactions and ensured accuracy in pricing and payments, contributing to efficient store operations.
Assisted in inventory management by conducting regular stock checks and coordinating restocking efforts to meet customer demand.
Stores clerk Feb 2023 - Dec 2023
Benz and Bmw motorspares, Harare
Maintained organized storage systems to optimize space and improve accessibility of products in the store.
Utilized effective communication skills to assist customers with inquiries and facilitate orders efficiently.
Conducted regular stock audits and assisted with the replenishment of merchandise to maintain optimal inventory levels.
Ensured compliance with store policies and procedures, contributing to a well-organized and functional work environment.
Managed product displays to enhance presentation and customer engagement within the store environment.
Executed accurate cash handling and transaction processing, contributing to effective financial management in daily operations.
Collaborated with suppliers to coordinate timely deliveries and Languages
English
Shona
Qualities
Team collaboration
Attention to detail
Time management
maintain efficient stock levels, ensuring product availability for customers.
Assisted with inventory organization and tracking to ensure seamless stock flow and minimize discrepancies.
Developed a system for prioritizing customer inquiries and managing order fulfillment to enhance overall efficiency. Stores clerk Jan 2024 - Present
Auto house motorspares, Harare
Maintained organized storage systems to optimize space and improve product accessibility in the store.
Conducted regular stock audits and assisted with
replenishment of merchandise to maintain optimal inventory levels.
Managed product displays to enhance presentation and customer engagement within the store environment.
Ensured compliance with store policies and procedures, contributing to a well-organized and functional work environment.
Utilized strong communication skills to effectively promote and upsell products to customers, enhancing overall sales performance.
Executed accurate cash handling procedures and balanced the register at the end of each shift to ensure financial accuracy within store operations.
Assisted with inventory organization and tracking, ensuring a seamless stock flow and minimizing discrepancies.
Developed a system for prioritizing customer inquiries and managing order fulfillment to enhance overall efficiency in store operations.
Extracurricular activities
Cleaning worker
Auto house
Contributed to the upkeep of local parks by participating in scheduled cleanups and management of litter control efforts. Assisted in maintaining a clean and organized store environment by regularly cleaning shelves and ensuring product displays are free of debris.
Implemented a daily cleaning checklist to ensure high standards of cleanliness and hygiene within the store, contributing to a positive shopping experience for customers. References
References available upon request.
Contact this candidate