Customer Service High School
Resume:
James Harris
**** ******* ****** 412-***-****
Pittsburgh, PA 15204 ***************@*****.***
Summary
The human service passion has continued to thrive within each fiber of life. I embrace it by connecting with the need of the client that is within the spectrum of the company's mission.
Work experience
Customer Service Associate
Pheaa Fedloan Servicing - Pittsburgh, PA
April 2017 to November 2021
Investigate inquiry payment options towards Federal Student Loans.
Educate clients in the understand of application of interest accrual in terms of loan repayment
Discuss various approaches resolving loan repayment potentially affordable
Educate clients in the Public Service Forgiveness Program
Evaluate for processing ECF and PELF application
Education
High school diploma
Wilkinsburg Jr/Sr. High School June 1989
Skills
Microsoft Word, Computer Literacy, Basic Math, Phone Etiquette, Customer Service Skills, Conflict Resolution Skills, Time Management Skills, Typing 55 WPM
Conflict management
Certifications and licenses
Your certifications and licenses will appear here
Additional information
SKILLS
Customer Service, Interpersonal Skills, Computer Literacy, Business Etiquette, Communication Skills, Telephone Etiquette, Basic Math, English literacy skills, Growth and Development Knowledge, Type 55 wpm, Ten Key, Microsoft Word, Excel, Power Point, and Access Skills
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