Customer Service Security Officer

Bemanga N. Hearn

708-***-**** ************@*****.***

Profile

Dedicated and hardworking professional with advanced office support skills. Outstanding communication and interpersonal skills. Solid customer service skills that contribute to increased revenue and long-standing customer relationships. Can work efficiently in a team as well as independently. Excellent mentoring, coaching, and team-building skills.

Experience: Clerical & Customer Service Experience +10 years

SECURITY OFFICER MARKSMAN SECURITY BENSENVILLE, IL

·Conducted routine patrols of the premises and facilities.

·Monitored and authorized entrance and departure of warehouse workers and truck drivers.

·Obtained basic information from truck drivers about the trucks entering the warehouse.

RECEPTIONIST DR. ERIC KELLEY BROADVIEW, IL

·Welcomed and assisted clients.

·Answered phones and took messages.

·Collected co-payments from clients.

·Scheduled appointments for customers.

·Organized and maintained filing system.

·Typed memos and business letters.

·Copied and faxed documentation.

LIBRARY CLERK MAYWOOD PUBLIC LIBRARY MAYWOOD, IL

·Greeted and assisted library visitors.

·Helped people locate books & publications.

·Checked books in and out of library.

·Collected money for overdue books.

·Maintained clean and safe work areas.

·Organized and re-shelved books.

·Processed new library cards.

Education

ALABAMA STATE UNIVERSITY MONTGOMERY, AL

·General education classes

References: Available upon request

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