Team Leader Help Desk
Resume:
Emilio Agurcia
Pico Rivera, CA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Order Fulfillment Manager
Ardmore Home Design-Industry, CA
March 2024 to February 2025
• Manage 3 teams picking, packing and clerks
• Ensure orders go out in time
• Keep up productivity reports
• Train new hires
• Send daily update to upper management
• Schedule shifts and approve PTO
Warehouse supervisor, pull order lead, assembly team leader Will-Call clerk Elite Lighting-Commerce, CA
May 2006 to December 2023
1. Shipping supervisor
2. Assembly team leader
3. Parcel shipping
4. Will Call clerk
Veteran
U.S. Navy-San Diego, CA
May 2001 to February 2005
Plane handler
Elevator operator
Basic firefighting
Conflagration station watchman
Education
High school diploma
El Rancho High School - Pico RI
September 1995 to 1998
Skills
• Shipping & Receiving (10+ years)
• Organizational skills
• Warehouse supervisor experience
• Forklift
• Freight (7 years)
• Reach truck (10+ years)
• Inventory Control
• Order picking (10+ years)
• Help desk (10+ years)
• Forklift (10+ years)
• ERP systems
• Communication skills
• Packaging (10+ years)
• English
• Warehouse Experience (10+ years)
• Continuous improvement
• Conflict management
• Pallet jack (10+ years)
• Assembly
• Analysis skills
• Supervising experience
• Leadership
• Heavy lifting
• Customer service
• Order Picker
• Help desk
• RF scanner (4 years)
• Sales
• Load & Unload
• Microsoft Word
• Bilingual (10+ years)
• Dispatching
• Spanish
• Military (4 years)
• Supply chain
• Warehouse experience
Certifications and Licenses
Forklift Certification
CPR, AED, and Basic First Aid
Pallet Jack Certification
Contact this candidate