Miles Nevilles
Organizational Leadership – Project Management & Cybersecurity
CAREER HIGHLIGHTS
Post-graduate student with emphasis on leadership, project management, compliance, analysis, and cybersecurity. Experience with team building, collaboration, and executive reporting. Knowledge of business-driven marketing and sales strategies.
PROFESSIONAL EXPERIENCE
May 2018, Present- EcoShield
Project Manager Cybersecurity
Experience driving RFPs for employee service/ticketing platforms, ServiceNow, and Atlassian JSM.
Experience with Vendor contract negotiation and review
Provide tier 2 support, troubleshooting hardware
Experience with Active Directory and VMware
Reviewed, debug, and resolve technical issues with security tools used throughout all stages of SDLC
Coordinated with stakeholders to provision service accounts and/or grant required permissions
Managed process development and process improvement for Security Operations including creation/modification of SOPs, Playbooks, and Standards
Managed requirements decomposition, traceability into smaller more manageable parts
Managed system maintenance and applying patches
Knowledge of Mac and Windows operating systems, including troubleshooting and configuration
Experience with Azure,Intune, Okta management tools
Managed risks and issues throughout the projects and developed mitigation plans
Prepared project change requests for the Sponsors
Coordinated the communication between non-technical and technical/stakeholders
October 2023–April 2024 LuLulemon
Cyber Security Analyst
Managed cash transactions and contributed to a welcoming environment that provided customers with efficient, professional, and friendly customer service.
Install patches upgrades for Software help desk
Determined correct SOC 2 alert escalation taken the appropriate level for immediate actions
Monitor, evaluated maintenance of assigned security systems with best practice safeguards for internal information systems and databases
Support mobile communication devices.
Managed all project budgets to ensure all projects are on track
Experience with device encryption
Asset Inventory Support for physical inventory
April 2022–May 2023 Zara
Technical Support
Provided onsite/remote support services for telework and home users.
Identified internal control issues, ensure that the root causes have been identified.
Facilitated Security Operation meetings to provide status updates for configurations.
Knowledge of Compliance framework ex: SOC2, PCI, ISO 27001, HIPAA and DFARS NIST 800-171 and 800-53 frameworks.
Risk Management Framework experience
Knowledge of compliance frameworks (e.g., SOC2, PCI, ISO27001)
Ability to obtain US Govt Security Clearance
Hands-on experience with cloud environments (AWS, Azure, Google Cloud Platform)
March 2019–June 2023 eManagers
Project Manager (Healthcare)
Created flow diagrams and scripts to analysis for testing design.
Developed test plans using engineering design automation tools.
Data Analytics & Reporting: Created formulas, charts & graphs, pivot tables, macros for Code Migration.
Government Policies, standards, procedures.
Managed Oracle Database upgrade from 19c to 21c
November 2018–January 2019 ICU Medical
Project Manager I, Government Process
Supported Program Manager with tracking of project schedule, risks, and status; Maintained data used to prepare graphs and tables depicting project health; managed resource capacity of project team.
Contributed content for Leadership reporting.
Create Data Governance business policies and standards
Design and create policies, standards, and procedures through a wide lens for a large data governance program
Managed RFP/RFQ/RFI requirements and respond with compliant and compelling solutions.
Ability to write clear, compliant, compelling, persuasive, proposals
Maintained high awareness of the competitive environment, electricity marketing trends, current pricing strategies, and Compliance with Medicaid programs.
Experience with Oracle ERP Upgrade 12.1 to 12.2
January 2019 Sigma Nu, Arizona Chapter
Member
Facilitated chapter meetings.
Coached new members on rules and accountability.
Led and participated in fundraising activities.
June 2021-August 2021 Arizona Diamondbacks
Intern
Provided office support for the General Manager.
Observed and learned processes associated with scouting and contract negotiations.
*****.********@*****.***
38 Via Alcamo Dr
San Clemente, CA 92673
linkedin.com/in/miles-nevilles-488945173/
EDUCATION
Arizona State University
BA, College of Integrative Science and Arts
University of San Diego (June 2025)
Masters
Computer Science-Cyber Security
Certified Scrum Master
https://bcert.me/sowrrfcad
PMP Certified
CompTIA Network Certified
CompTIA Server+
CompTIA Security+
SOC Certified
CISA Certified
RELEVANT SKILLS
One Stream, Scrum Master, Stakeholder Management, Teamwork, Coaching, Executive Reporting, Collaboration
Problem Solving, Strategic Thinking, Written and Verbal Communication Skills.
Project Management, Sales, Cyber Security, Compliance, Medical systems compliance
MS-Office (PowerPoint, Excel, Word, Outlook, Project, OneNote, SharePoint), Acrobat, Google Docs, Google Sheets, Google Drive, Data Analytics and Reporting, Zscaler
Time Management, Customer Service, Cultural awareness, Problem Solving, Initiative, Commercial Awareness
Agile PLM interfaces to ERP system APIs, Model N
Software:
Oracle Cloud ERP 12.2 Database 21c
SAP Brownfield