Customer Service Dock Associate
Resume:
LINCOLN MCLEOD
***************@*******.*** 780-***-**** Edmonton, AB
HIGHLIGHTS OF QUALIFICATIONS
Four years of production/manufacturing experience
Five years' experience on trucking docks
Experienced forklift and loader operator with WHMIS and Transportation of Dangerous Goods certification
Strong organizational and time management skills
Proven leadership, problem-solving, communication, customer service, and interpersonal skills
Ability to work independently and as part of a team in a fast-paced environment
WORK HISTORY
Dock Associate 2016
Central Carriers, Edmonton, AB
Efficiently loaded and unloaded freight, ensuring timely deliveries
Maintained accurate records of shipments and deliveries
Collaborated with team members to improve dock operations and safety procedures
Dock Associate 2014 - 2016
B & R Eckles Transport, Edmonton, AB
Shipped and received goods, managing the loading and unloading of trailers
Participated actively in all training and safety meetings, contributing to a safer work environment
Improved efficiency by implementing organizational techniques in the docking area
Lead Hand 2012 - 2014
Quick X Transportation, Edmonton, AB
Supervised the loading and unloading of freight, ensuring accuracy and efficiency
Tracked and located shipments, maintaining real-time updates for clients and management
Sorted, organized, scanned, and loaded freight for major clothing companies
Supervised dock staff, managing teams of 10-15 members
Handled office duties, including administrative tasks, scheduling, and coordination
Dock Associate 2010 - 2011
Overland West Freight, Edmonton, AB
Loaded and unloaded freight with attention to detail and speed
Maintained a clean and organized work area to ensure safety and efficiency
EDUCATION
Logistics & Supply Chain Management Diploma 2020
CDI College, Edmonton, AB
VOLUNTEER EXPERIENCE
Stage Management 15 years
Alberta Lyric Theatre, Edmonton, AB
Security Guard 5 years
Hair Massacure, Edmonton, AB
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